I am so sad to share this! I love this place. The food is delicious. I will most likely come back, but, yesterday was awful.
The restaurant wasn’t terribly busy. I arrived around 5pm. I ordered 2 teriyaki kids meals one with rice and one with noodles, Ramen chicken non-spicy with spice on the side, chicken Yakisoba, and side of gyosa. I paid and realized that I had forgotten to order one more meal. I ordered a chicken teriyaki bowl with white meat, paid and sat down. The guy told me that it would be an extra 10 minutes because it takes longer.
Okay... so I waited 45 minutes (with twin babies too). Everyone had left that was there before and after me, and the people who had a bigger order than mine who sat at tables got their food first too. Then, the guy finally calls me up. He confirms my order. But, as he was listing the items, I noticed he was missing my gyosa and my extra meal that I ordered later (I get it... it can be confusing). The guy asked me if I wanted my teriyaki chicken rice bowl “regular” with rice and cabbage... I thought, “Is there another option?” Then he gave me my meal.
When I got home, come to find out that the Ramen was spicy already and they forgot our child’s second meal with rice. Instead we got a double portion of gyosa. I was glad that it was $2.00 kids meals otherwise, I would have been cheated on money and food. I was also glad that my daughter wasn’t very hungry, so there was enough to go around. I just was very disappointed with Love Love II yesterday. I would ask that orders and communication are addressed better to make sure the customer gets what they ordered and in a timely manner.
PS: Food safety was bit of an issue. 1. Part of my food sat in the window for quite a while before the rest was ready leaving the hot fresh food to cool too much before consumption especially when I was getting it to go. 2. The cashier went straight from handling money and exchanging items with the customer to organizing clean silverware without washing hands (he could have ninja his way to washing) . This can lead to spreading germs by accident. While these seem like little things, they can get out of hand easily if...
Read moreFirst thing I noticed when I walked in was that there was an assortment of drinks for sale including Jarritos and loud Latin pop blaring over the speakers. At that moment I knew I was in for some very mid Japanese Food. 1st red flag.
2nd red flag was they make you pay for your dine-in food at the front before you even sit down.
Sat down place was very dirty with dust lined on windows and on railing on walls. The interior of the place feels like it used to be maybe a different restaurant and they decided to repaint/repurpose the old interior??
Atmosphere was prettyyy bad because the whole professional and neat experience of going to a Japanese Restaurant was not there at alll? All you could hear was the blaring pop music and the kitchen staff conversing in the background?
Food was pretty bad, tasted like when your girlfriend tries to make Ramen or Japanese Food off of a Pinterest Recipe for the first time. I got miso soup and teriyaki bowl. The quality of the chicken was good but the teriyaki sauce was very cheap tasting, also the soy sauce they were using was very cheap with a bitter/sweet taste? I don’t know it’s insane, I have never have had bad soy sauce before lol. The miso soup was obviously made from a store packet or made with zero thought in mind about overall taste or quality. It tasted bland and was missing seaweed and had the most dry tasting pieces of tofu in it.
Overall the service was good, food was very mid. I would not come here if it’s the only place open, you’re at wits end, or if you are in a pinch. Scratch that last part because you’re better off going to a big name Japanese Restaurant in town or the Love Love Teriyaki by Fred Meyers in Salem, because two teriyaki dinners cost me around 42 dollars USD! Lol
I probably would love love not to ever step foot in that...
Read moreWhat was once a top notch eatery, is now replaced with “…meh”. This was a place that had some of the best teriyaki outside of Portland until recently. I don’t know what caused its drop in quality but it’s unfortunate nevertheless. My once favorite dish- - the short ribs plate— is the most notable casualty in this tragedy. In the past my wife and I would have to practice heroic self discipline to keep ourselves from ordering this daily. Now it’s practically become a dare for the other to order them. Aside from the portions being small, which is actually an act of mercy on the customer considering the drudgery it is to choke them down, the meat content itself requires a stubborn persistence and determination to pick through the layers of fat to find any. When you are fortunate enough get to it without breaking your utensils in the Indian Jones style excavation of this tomb of gristle and chunk, the sheer disappointment when you do find the sparse meat is so disheartening that it’ll inspire brief thoughts of going vegetarian for a minute until your sense of reasoning returns. If it’s disorganized kitchen staff or just a few clowns who don’t know or care to learn how to cook with consistency or pride then give them the boot and hire anew. When that happens I’ll be right back on the road to high blood pressure and sodium highs, until then I’ll be searching for my grail with embitterment of fond memories of past times of the place we used to frequent. Return to your old self because the...
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