Kellogg Pet Medical Center — Local services in Kellogg

We use to love boarding our dogs here but their last stay they got treated like strays. There was no communication on our dogs staying there. They assumed one of our boys was not up to date with his vaccinations. Instead of calling and asking, they did an exam and gave him 4 vaccinations. If they had asked they would have found out he had just had those vaccines less than 5 months ago. I did complain and got a call from the doctors wife who apologized and stated we would get refunded. But unfortunately we only got refunded for 2 vaccines, not the unnecessary exam and all the vaccinations. The whole thing just sucked because I really trusted them and loved boarding my dogs there. What I’m more worried about is now I have a double vaccinated dog who could possibly develop problems from getting so many vaccines at once. Update to their reply— once again wrong!!! Just excuses for your mess up because you did not communicate or ask. Only our 1 pup was due for the cough shot. We talked about that and knew he would be getting that from you while he was boarded with you. Our old boy who received all the extra vaccines needed nothing. He was up to date with all his vaccines, he had just had them less then five months ago including the cough ( as you can read above). But you can’t pick up the phone and just ask????!!!!! That was his third stay at your boarding facility, I know you had our number. Why not call and ask??? Instead shoot him up, charge it out and make up stupid excuses as if you’re protecting the all the animals there as if he’s a stray and sick. Reminder he was boarding there not a stray who is possibly sick. And How hard is it just to call and ask???? Whatever!! You can make all the excuses you want, the fact of the matter is you messed up and can’t make it right. Red flags for everyone out there!! I will never trust...

Dr. Cook is by far one of the best vets I've ever had the pleasure of meeting. Not only does he care for the animals, he works with me on alternatives to what might work with my dog. He is responsive , checks in, answers all of my questions and works with me to narrow down necessities when my budget is tight.

A dog I rescued has had skin issues since getting her about 2 years ago. The first 6 months (during winter) she didn't show signs of the itching getting worse but after that it became unbearable. She started chewing all of the hair off her feet and itching constantly. It's been a long process of trying new things to mitigate the itching and get rid of the issue. We're still on the journey but his recommendation of Apoquel really has been a game changer for both of our lives. I have a local vet but they weren't open minded, willing to work with me or try new things. They just kept wanting to do skin cultures that turned up with no information to move forward with.

A gift certificate I won at a silent auction brought me to Dr Cook and I'm incredibly grateful for how much effort he has put in to help my dog. It's about a 2 hour drive to see Dr Cook from where I live. I wholeheartedly mean this... if you need the best vet to help your animal, take them to Dr Cook at the Kellogg Pet...

Working with Dr. John at Kellogg Pet Medical Center has been the best experience we have Ever had with a veterinarian! We found a large lump in the throat of our 2 year old dog Bentley that had us very concerned. We went to two other vets closer to our home in Washington first before talking on the phone with, then driving over to see Dr John. From our first phone call through multiple visits and more help over the phone Dr John went above and beyond to explain possibilities and options to us. He was very honest and thoughtful in his approaches. We never felt pressured in anyway, only encouraged to make choices that felt good to us based on his medical observations and experiences. The staff at Kellogg Pet Med Center were kind and caring to work with as well, and the clinic was extremely clean and welcoming. Their prices were very fair and they gave different options to work with your budget and preferences. We truly can not say enough good things about Dr John. If ever you find yourself going through something uncertain or stressful with your pet you could not be in better hands than you will be...