Atlanta Jewelry Buyers — Local services in Kennesaw

The lady working here was unbelievably rude, for no reason. I called first to ask if they would give me an estimate and she said yes. I had an engagement /wedding ring to sell, but when i got there, instead of just telling me a price, even if it was low,, she starts degrading the ring, telling me i must tell her what i expect to get for this ring. I sat back in my seat and said this is your business just give me you honest quote and I'll make a decision. She refused and then starting attacking the prices cut as if it was trash. She tells me there is no point in wasting her timeb with a quote if we aren't in the same ballpark. I looked around at the completely empty store and asked are you in a rush because there is literally no one here to prevent you from doing your job. She then proceeds to call her manager acting like I'm the difficult one. So the manager gets out on speakerphone and explains the pricing and was pleasant, so i said thank you for your time. When i hung up the employee says to me see... My manager said the exact same words to you, so i said , she might have had a similar message to what you said, however she didn't have a bad attitude and and try to belittle a customer so that they feel desperate to sell a ring at a much lower price. So i left and said have a nice day. I would never step foot in this place if i were you, unless you want to be pressured and...

I couldn’t be more satisfied with the entire experience. From the moment I walked in, I was greeted with a warm welcome and a level of professionalism that immediately put me at ease. The staff is incredibly knowledgeable, taking the time to explain the value of my items and the current market trends. They provided a fair and transparent appraisal process, ensuring that I understood every step of the way. What stood out the most was their honesty—there was no pressure to sell, and they genuinely seemed more interested in helping me make the best decision rather than just making a quick profit. The offer I received was very competitive, and the transaction was handled quickly and...

Extremely rude woman working 4:30PM today. Insulted me for wearing sunglasses (I’m legally blind and have light sensitivity) and not seeing her inside the tinted windows motioning to open the door (which I tried 3 times). I was not going to forcefully try to open the door to a business. She was vocally upset as I could hear through the doorbell mic. Don’t understand where the rudeness and attitude came from, wont be back with 1+...