It’s a very nice facility and I enjoy visiting. It’s practically brand new and I’m glad the community has a center like this. As for the reason this isn’t a 5 star review:
I’d like to preface that I usually don’t leave negative reviews, but today, one of the workers made me feel very unwelcome. When I walked in, there was no one at the check in desk but some of the staff floating around said good morning to me. As I head to the gym, I hear a very stern “UM, excuse me! You have to sign in.” This woman’s tone, demeanor, and look on her face said one 2 things to me: a) I hate my job. b) I take my job so seriously that I’ll get instantly frustrated and impatient at a young man walking into the gym without signing in. She had told me that they’d be setting up pickleball at 8:55, and I was there to play basketball. However, when 8:55 hit the clock, she came in to the gym to set up pickleball without any warning/notice. Without letting me know or even looking to see where I was, she began raising the goals. I was going to try to dunk the ball but stopped midair when I noticed the goal raising. Had I grabbed onto the rim at all or missed the dunk, the goal’s system could’ve been damaged, or worse, I could’ve been injured on the way down. This woman was rude and negligent, and the whole experience rubbed me...
Read moreLove the courts and great membership rates. The only reason it’s not a 5 star rating is that I wish the basketball hours were a bit more accessible to the average working adult. Open court hours throughout the week are unrealistic for anyone working a 9-5 job, so the only times there are to play are 3-8:45pm on Fridays/Saturdays. But they often have courts reserved for private events and these dates are generally the busiest for basketball anyways, so it can sometimes be kinda tough to get in on a game for that reason.
TLDR: Overall great experience though! If these hours can get expanded for basketball just a bit that’d be great. Even just one weekday where there was open basketball after 5pm would be great! (Note: website has incorrect weekday hours listed for open...
Read moreWe purchased a membership to take advantage of open gym, however, the schedule that's posted on Facebook is a joke, calling to confirm gym time is a joke too! And yes, we have an account, however, there's NO COMMUNICATION/INACCURATE COMMUNICATION from this facility to often. We drive 45 minutes from home (90 minute round trip), to be told upon our arrival- there was a last minute change in the gym time and the gym is unavailable. That is after we CALLED TO CONFIRM GYM TIME- SAME DAY. That is completely unacceptable! This facility is wasting the citizens time and money. So, if you want to waste your time on a membership to facility that doesn't value your time, and you can barley use the facility, then join. However, if you value your time and money stay FAR AWAY...
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