PacSun — Local services in Kennesaw

Chelsea & Elijah are the GREATEST EVER!!! I called the store near closing time , about 30 mins away. When I gave Chelsea my dilemma, she immediately dropped everything she was doing to assist me over the phone!! She found the product that i was so worried i wouldnt find before my cruise in TWO WEEKS. She reassured me that she would hold it for me & as soon as i arrived to the store she would let me purchase it right away. Soon as I got to the store , she did exactly that & gave me fitting room. Elijah took the time to check on me & he also gave me other ideas to make the entire outfit even BETTER!! I can not thank these two enough. Every PACSUN IN AMERICA NEEDS A CHELSEA & ELIJAH!!!! They are a 1million out of...

This is the closest pacsun location to me, and it's roughly 30 minutes away. I received a gift card from a friend so I drove down to spend it, and I checked the store hours before coming to ensure they would be open when I got there. For Wednesday, the day I came in, it showed 11am to 7pm, so I arrived at 1:30pm. The doors to the store were closed, and there was a note that said that the staff was out on a break until 2:05pm. This store was the only reason I drove to the mall, and I didn't have time to wait 35 minutes for the staff to return from their 35 minute break. This was extremely unprofessional and disappointing, and now reading the other reviews for this location im not really surprised that this was...

I'm disappointed that I can't rate below one star. I love Pacsun but the customer service at this location was the worst I've ever experienced. The employees are rude and inconsiderate. I was shopping with friends and when we had a problem with a gift card they were extremely unhelpful only offering sarcastic apologies accompanied by eye rolls. I would never expect this much disrespect especially when my friends and I had been understanding the entire time. they gave us a customer service number and repeatedly told us there was nothing else they could do while clearly annoyed by our presence. The customer service at this location is...