5* *Updated I enjoyed the tasty food with great customer service for long period now, Mr. REID has always been helpful, Also I can’t start my day without Chick-fil-A coffee ☕️ Thank you very much for being supportive all the times. 👍🙏🤗
1* *Updated I’m updating this review while enjoying my chicken nuggets... This is 3rd time in 3days in a row. Day: 1) For a Milkshake they missed my order, After more than 15min I asked them for my milkshake they said my order is not is their system which made me 😡 & I pulled out my mobile app and shown them and I got wrong milkshake she went back and made another one which was not a all in my flavor after reconfirming the same she went and finally 3rd time she made the right milkshakes according to my order, And also made 1 small milkshakes free for me, While I’m not the one who looks or like your FREE stuff, I didn’t accept it, Because I need better service, (Just to let you know whenever I receive any free gift card with free food, I always gave it to some homeless on the street, It belongs to them not to me)
Day: 2) Ordered morning coffee ☕️ which made me waited more then 10mins, Which looks like they started making new coffee ☕️ only once I showed up there,
Day: 3) Ordered chicken nuggets 12pcs ($6.75 +Tax i.e. $0.41 = Which makes total of $7.16) While waiting for more then 30mins I just picked up my phone to call them & At the same time I got call from Chick-fil-A saying Sir, we cannot delivered your order just because it is under $7, WELL AFTER REMINDING HIM ON CALL above calculations he said sorry we will be right out for delivery (my thinking WAS THIS A SOME KIND OF JOKE ???)
And when he came with my order I told him that this happened with me 3rd time in 3days he replied “THANK YOU” I thought he didn’t got it, I explained him clearly all these above points again, Well again he said “THANK YOU” and left !!!
REALLY ???
5* Updated Thanks a lot for your kind understanding & After that I’m really enjoying my coffee ☕️ from you guys every single day with 5 services, But only thing hurts me is minimum $7 Order instead of $4 earlier for Deliveries order, Please consider for mall employees with minimum $4 orders as earlier, Thanks a lot once again.
1* *Updated This is 3rd time in 20 Days, I’m not getting right SIZE or QUANTITY as per my order !!! Really poor service !!! If management is reading this please give me your contact number so that we can talk...
Read moreI LOVE Chick-fil-a! I mean, who doesn't. But, EVERY time I eat at this one here at Town Center Mall. I almost puke! The last time I got the original chicken sandwich & had to send it back bc it was just disgusting with a huge bite of chewy gross black pieces. (Inside the white meat :( ) I couldn't eat chicken, MUCH less, chick-fil-a for months bc of that! Today I stopped here for just the frosted lemonade(how can u mess up a frosty) while ordering I saw someone else get nuggets, and thought I'd go small to try (this particular stores' food again) & got a 4piece nugget only. One piece was LITERALLY ONLY breading( sometimes it happens, no problem) but it taste like old nasty grease. And after trying to eat the second nugget. I spit it out and threw the rest out. YUCK! Second time I've eaten here and had gross chewy dark/blackish purple chunks in the meat. I JUST CAN'T EVEN WITH THIS LOCATION. GET IT TOGETHER GUYS. PLEASE. The bar is high when it comes to this fast food chain...I get it. Make a better attempt to use fresh oil or something...
Read moreHusband and I went there and we got sick the next day. Thinking it was a fluke, we went again only I got something and I gave a piece to my dog and guess what, I got sick again Plus now my dog. I emailed the owner to let them know not because we wanted something free but because we got sick twice and obviously someone isn’t washing their hands right and/or the food was contaminated. He was rude in his response and threw the blame on us. Secondly, I stated we went around 5:30 and he made sure to correct me that it was 5:29 and used that to further dismiss my concern. He even stated that they haven’t had any complaints so they won’t take it into consideration. Honestly if I didn’t have that experience, I wouldn’t have known it was them. I probably would’ve thought it was the flu or something else that I ate but it was the only thing...
Read more