Editing my original review: I just rejoined Snap and am happy to say that I am thoroughly impressed with what the new owners have done to this gym. They really have turned things around! It’s clean, they expanded, and they have added loads of new, top of the line equipment. I’m very excited to rejoin the Snap family and am changing my review from 1 to 5 stars!
Original review: I very rarely leave reviews, but I have had it with Snap (especially this location). If I could 0 stars, I would.
I have been trying to cancel my membership for the past 2 weeks. I have been there in person 3x so far and no one is ever there at their posted hours. I have emailed and called and left voicemails, all with no response. I do not have time to be going to this gym every single day and no one be there. I do not have time to keep sending emails. I do not have time to keep calling and leaving voicemails. They have no problem taking my money every month, but all the sudden no one is available when I need to cancel. Whoever runs this Snap has no idea how to run a business and they really should consider a new line of work.
In addition to NEVER being able to get a hold of anyone, this gym is outdated and filthy! I don't think I've ever seen anyone vaccum or clean anything here.
If you are thinking about joining this gym, do yourself a favor and...
Read moreSnap Fitness Kenosha is a premier fitness facility that offers a comprehensive range of equipment and amenities to cater to individuals of all fitness levels. The gym boasts a clean and well-maintained environment, creating a welcoming atmosphere for members to achieve their fitness goals.
Andre, Rebecca and their trainers at Snap Fitness Kenosha are highly skilled and knowledgeable professionals who are dedicated to helping members reach their full potential. They provide personalized workout plans, guidance on proper form, and motivation to keep members on track towards their fitness aspirations.
The gym itself is equipped with state-of-the-art cardio and strength training equipment, ensuring that members have access to the tools they need to create effective and efficient workouts. Additionally, Snap Fitness Kenosha offers a variety of group fitness classes led by experienced instructors, providing members with a fun and engaging way to stay active.
Overall, Snap Fitness Kenosha is a top-notch fitness facility that prioritizes the well-being and success of its members. With a knowledgeable staff, top-of-the-line equipment, and a supportive community, this gym is an excellent choice for individuals looking to elevate their fitness journey. There is no...
Read moreThis gym is awful. The bathrooms are nasty, and the staff is hardly ever present, but since they just sit in the office doing nothing when they are present, I guess it doesn't matter much.
The equipment they have is old, worn and cheap. They don't have much though. There are 5 sets 45 lb plates for everyone to share, so if two or three people squeeze into the weight area to lift, they go fast.
The tanning room is dirty, and the clear plexiglass you lay on is cracking, so hopefully no one gets hurt or worse on it.
I've been a member of many gyms in the 12 years I was stationed in the Navy, been in gyms all over the country, and this is one of the worst.
I tried to cancel, but since they require 30 days, I get to be a member through April. Weird how you become a member instantly, billed instantly, etc., when signing up, but it takes 30 days to cancel a membership. I'm sure that's not in the contract to steal an extra month, it's just much more difficult to cancel a membership...
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