Countryside Lanes — Local services in Kernersville

I wish I could give this place a zero. I've been here before normally like it. It's not super great. Just got back from a date/family night for bowling at Countryside. Understandable for there lanes to be packed but when it gets to the point your searching for balls to use and have to go all the way down by the bathroom then I finally found my boyfriend and I both a ball. I sat mine on my chair and handed him his. I turned around and the family beside of us had taken my ball. On top of that I had my friend and then I had my boyfriend also go to the table where they have song request. I was waiting over an hour for my songs to play, my boyfriends songs were played even though one of them was after my songs that still hadn't been played by the end of the night. We had about 20 minutes left and my mom, my friend and my moms fiancee started getting there shoes on but my boyfriend and I were gonna keep playing for a few more minutes. They cut off our screen with our names on it and I don't know why but just because 1 or 2 people are putting there shoes on doesn't mean it gives you the right to turn off the screen. Either way it seems like a good price for unlimited bowling but when you break it down either way they reserve the right to place 4 people in a lane say if it's just 2 people. So if you plan to go bowling here then you may want to fight for only having the people you come with in a lane or split it in 2 lanes. We barely got through 2 rounds of bowling with 5 people. Staff is rude, they had a kid, IDK if it was the staff or not but he was rude to someone saying you need to move your cup. They had it in the cup holder right beside the seat. You don't want people to have drinks there then don't have cup holders in the seats. Then you also have little kids running in front of people's lanes while they're trying to bowl. No one says anything not even the staff. I think the people beside us got so fed up with it that they left in the middle of the game. They also don't have a card reader at the snack bar apparently so you have to walk back over to the shoe rental for them to scan your card. My boyfriend also went back to bowl because he was waiting at the snack bar for our drinks so he ended up handing me his card. I was waiting for our drinks. The lady looked at me like I was trying to steal the 2 drinks. It's kind of bad when the staff makes you feel like you have to explain yourself and they are short staffed or apparently don't want to hire anyone because they had only 1 person at the snack bar. They don't play your song request, they waste the time on karaoke when no one does it. They need to have like 30 minutes for people to do karaoke. Then if you have a song and they finally play it, they end up cutting it off half way through or a quarter way through. I will not be coming back here. They need to open back up the one right in front of countryside cinema. At least that one was...

You can bowl cheaply here. Other than that, the staff is kind of... strange. They sell snacks, but when purchasing a drink, the staff kind of descended in my group and told everyone they weren't allowed to use the cupholders built into the seats, and we had to put them outside of the sitting area (near the lanes)? There are no signs or indicators that you aren't allowed to drink/eat while sitting in the bowling area. It's hard to keep an eye on what you've bought while you are bowling and all your stuff is sitting far away from you. I've also been told several different things about groups, prices, schedules and other info, depending on if I checked the website, dealt with the cashier directly, or talked to the manager. Quality of the facility is poor and very outdated, it has a very grimey "lived in" feel to it, as if it hasn't been cleaned since 1978. The food, however, is not bad.

Overall, if the place and staff would just be more consistent, and if it were cleaned, and they would get rid of all the old, browned with age furnishing and update the colors to a more recent time than the 70s, it wouldn't...

This place needs an update the graphic panels look like they are sun faded. It doesn't matter what time you go it seems like there are always leagues and a wait list for lanes. The only time I've been able to walk in and bowl is right at 10am when they open.

Why it is so busy baffles me and why there are leagues at all times of the day baffles me as well.This alley is only a couple miles from where I live and that's the only reason why I go here.

This is the reason even though it is a huge inconvience. I will go out of my way to go bowling either in Winston or Greensboro.

The only redeeming factor is the prices for non-league bowlers are low and affordable.

I really wish Kernersville would put another bowling alley in town because it...