Mattress Firm Kernersvile II — Hotel in Kernersville

Kville store visit on Black Friday. Jimmy approached and introduced himself. The wife and I went through a few mattress tests, what we like and don’t like. We narrowed down our choices, Jimmy offered advice to help us confirm the mattress we wanted.

I will admit we were set on buying a mattress that day. So not much nudging had to be done to get our business. Plus I did a solo visit few days prior to get an idea on how the process works and ask questions. That visit I was greeted by Michelle who was equally as helpful as Jimmy.

Both reps did not pressure us. Both did a great job of educating and telling us what would be the best option for our sleep needs.

Ps... born and raised in Kville. It was a bit nostalgic stepping back into that building....

I’d like to thank Robert and Susan for their awesome customer service. They were very knowledgeable and were able to answer every question my husband and I had! They were very easy to work with and assisted us with what comfort and price range we were looking for.

Update in January 2024. My husband and I came to update our bed since our 2017 purchase. John was extremely helpful. He did an exceptional job of supporting our budget and was immensely knowledgeable around all aspects of the mattresses sold at this store. If you’re on the market for a bed you should visit this place and ask for John. We took about 90 minutes to figure out which bed to get and John was patience throughout the...

I can't recommend this store and Marvin enough.

I've been needing a new mattress and thought I'd take some time today to start the process of finding what I might want for a future purchase...

Unfortunately I started my day off at the other mattress store in Kernersville (Mattress Warehouse) and that was a huge mistake. The older guy working there actually insulted my father. So we left and headed down to Mattress Firm.

We were greeted at the door by Marvin, and instantly knew we were in good hands. He took the time to answer every question and was extremely knowledgeable. I couldn't have asked for a better experience.

In fact it was so pleasant that I ended up making my...