When I went into the store with my wife this past week I must say I was extremely disappointed. There was a woman working with short blonde hair that consistently followed my wife around the store as well as harassed her while she was in the dressing room and made both of us feel very unwelcome and uncomfortable. She treated the both of us like we were an inconvenience and her attitude was very off putting to say the least. My wife was very upset by the entire experience and I have to say it’s unfortunate because the clothing was good quality and not to mention the other two women working were polite and welcoming. We will not be returning and encouraged our friends and family in the area to not shop with this company due to the experience with this one woman. The entirety of our visit was ruined due to this woman’s behavior...
Read moreMe and my friend, both in our early 20s walked in, and less than a minute in we were met with the snarkiest customer service I've personally ever received. I understand that it's the east side and you don't think us, "kids" have any money to spend, but we came in fully ready to buy wanting to build a relationship with what we thought would be a reputable business, and were met with nasty mean women the age of our parents treating us like we are dumb dogs. Unless you're in your 40s wearing $10k on you, don't come to this wannabe knock off marked up Nordstrom, unless you want to be treated subhuman, given nothing but criticism, without any constructiveness. You're better off working with Nordstrom employees because they are actually helpful and care about...
Read moreLove this place! They carry brands that I love (Rails, AG, Vince) and the selection is well curated. I am so happy to have a clothing store like this in downtown Kirkland. I especially love the jewelry! (How have I never heard of Jenny Beard?) I found the service to be just right. I was in a hurry and the woman with the short blonde hair who was denigrated in the previous review gave me a chance to look around before she checked in. I didn’t feel pressured in the slightest....
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