Vinason Pho Kitchen - Kirkland — Restaurant in Kirkland

Hands down the worst pho I've ever had - this place is not serving authentic Vietnamese food. The broth was salty (probably too much MSG), noodles soggy, and meat was overcooked & chewy. There's a different Vietnamese dining experience here than what you're probably used to. You order and pay using a computer screen (and despite this lack of human interaction in the process - the machine still asks you for a tip). They bring out the food to your table in get this, PAPER bowls! Like you're dining in, in a Vietnamese restaurant, and they charge you more than prices at almost any other mom & pop Vietnamese restaurant, but they still can't serve you food in real bowls or use real silverware. The sriracha and hoisin sauce is served using the mini to-go packets and not from bottles like you're probably used to at any other Vietnamese restaurant you've ever been to. After your meal, you have to bus your own table, and dispose of the bowl + utensils in the appropriate bins. Their self-serve beer wall is a cool novelty, but that's just it... a novelty. It was just an overall poor dining experience for me, and there are so many other choices for pho or Vietnamese food around that are more authentic, better tasting, with friendlier human service, and much cheaper. We only came here because a friend recommended it because he knew the owner. Of our party of 6, which included 3 Vietnamese people, 5 of us didn’t enjoy it.

Will never come back here, and don't recommend at all to...

I'm not into writing reviews, but I must say that my experience here compelled me to write one. It was EXCELLENT! To me the establishment and the food have to go hand in hand in order to have a good experience eating out. Sometimes you can eat at a restaurant and have great food but the establishment itself makes you not want to go back, or vise versa, the place could be beautiful but the food taste horrible, and sometimes I just won't go back because of terrible customer service. Those factors make all the difference in the world in order for me to say if I will be going back or not to a restaurant. This place was EXTRAORDINARY!, in the sense that it hit all the marks and some extras like... customer service and prices that I look for in choosing a restaurant, It didn't miss a mark. Food, Customer Service, Clean Restaurant, and Great Prices. We just moved from Florida so I'm trying to find new favorite places to dine at. I absolutely loved everything about Vinason Pho Kitchen. Customer service here was extraordinary, the food was incredibly delicious, the establishment it self was beautiful and clean, and the prices were very reasonable. We will definitely be going back, this is going to be one of our top favorite restaurants...

There's some pretty poorly written low star reviews from people who clearly haven't used a chopstick before so let me leave an honest bit of info here...

Their food is excellent and price is fair. They use single serve recyclable bowls. They aren't a restaurant, they are a walk up and order your food establishment. This means you are not served. If you're looking for an actual restaurant, there are plenty in the area.

The banh mi bites are interesting and tasty, don't taste like banh mi though.

The banh mi is very good! I get it sometimes.

The noodle bowls are super delicious and flavorful. I like to get them when I'm craving fresh veggies.

I get the small 11$ pho bowl and it's perfect. Just enough food. They are generous with their noodles. I usually take out half of them and eat them later to help cool down the soup broth and not let the noodles overwhelm the taste of the broth.

The broth is some of the tastiest pho broth I've had, but I always opt for the fatty beef broth. Usually get the steak/brisket.

It's a great spot for a quick bite to eat while you're shopping or out and about.

Parking is right next door too. The eatery itself has a lot of beautiful windows, and it's very...