So we went here in may and purchased a king size bed and box spring and all the works, the sales guy/manager was nice however, the products he sold us where hit and miss. granted my significant other and I are not skinny minnies by any means so i am not one to complain often about sturdiness or things of that nature when i know that our size can be a problem. However what i do not understand is how the metal heavy duty box springs we purchased that where suppose to be the best and superior to everything else freaking pancaked flat after about a month. at first i was like... ummm what like i know we arent skinny but wow. then the second one because its a split box frame while inspecting it literally bent with almost no pressure applied to it. while i do not want to say anything negative at the same time here we are almost a year later with a mattress that has gone through damage because of having faulty box springs and having to purchase a new box spring and bed frame less than year from purchase. what was crazy is i took two wooden single box spring and used them while waiting for new king sized box springs and it lasted longer than the NEWLY PURCHASED METAL HEAVY DUTY ONES. unfortunately i cant help but feeling like i got, got. it sucks and while you may find deal here it comes...
Read moreWe came here on a recommendation years ago, not long after the store opened in Kirkwood, and we have continued to return for all our mattresses ever since due to our excellent experiences. The service here is nothing less than stellar. Dean is amazing, having you try several types of mattress and pulling down mattresses from their stock for you to try, and he will find the what you prefer based on questions and knowledge of the industry, usually in only a few minutes. He is honest and up front, giving you details and prices, pros and cons of each mattress, without trying to pressure you into buying one thing or another.
Everyone here is hard working, polite, friendly, and I have been in and out the door with a new mattress in less than 30 minutes. Their delivery is spot on, quick, and very reasonable, as is removal of your old mattress.
This store is largely WYSIWYG, so if you're looking for honest, straightforward service and high quality standard mattress sizes at excellent prices, this is your place. If you expect to order a bunch of custom stuff with specialty items or bizarre custom sizes, you'll have to look elsewhere, but this will likely fit most...
Read moreI was very leary to buy a mattress from a wholesale place. I checked their reviews and BBB and they have an A+ rating and good Google reviews. I still was not sure if Dean the owner was an honest person. I fired lots of questions at him about how do I know what your selling is the genuine product. He showed me the tags on the mattress and then pulled up the same mattress at another store. His price was $2000 less than his competition. He didn't get frazzled and was able to answer all of my questions in a manner that made me feel comfortable. They also have mattress cooling covers at $100 less than it can be purchased on Amazon. I will buy all future mattresses from Midwest. Thank you...
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