I recently had the pleasure of shopping at Polka Dotz, and I can’t say enough about the incredible experience. From the moment I walked in, I was greeted with warm smiles and outstanding customer service. The staff was knowledgeable, patient, and genuinely passionate about helping me find the perfect piece.
Their selection is absolutely stunning—whether you're looking for elegant fine jewelry, unique statement pieces, or timeless classics, they have something for everyone. The quality of their pieces is top-notch, and they offer a range of styles to fit every taste and budget.
On top of that, the store is conveniently located, making it easy to stop by whenever I need a gift or want to treat myself. The entire shopping experience was smooth, enjoyable, and stress-free. I highly recommend Polka Dotz to anyone looking for high-quality jewelry and exceptional service. I will definitely be returning for...
Read moreRip off fraud product!!! Ruined Valentine’s Day completely for me and my wife. I bought my wife a bracelet and charm less than 14 days ago came to exchange it or get a refund due to it being tarnished and fading. I was told I could not do that because they could not resell it. I explained they said we could shower with it and it wouldn’t tarnish and it did in less than two weeks; mind you as I’m having this combo they are giving the FRAUD SPIEL TO ANOTHER CUSTOMER WONT TARNISH FADE YOU CAN SWIM SHOWER ETC WITH IT. Their return policy is 30 days not even 30 days and the product ruined. How do you not take any accountability. Spoke to the regional manager and he denied the refund or exchange. Worst service I ever received. Ruined Valentine’s Day for my wife who just had a baby. Terrible this why supporting small businesses is so hard they...
Read moreI ordered myself a pandora charm bracelet for Mother’s Day on the Saturday before, the store had just opened for Curbside pickup only and I was able to place my order over email and pick it up within the hour. When I got there, I was given my order and loved it. I tried it on immediately but it was rather large on me. I went back and asked one of the employees, Heidi, if I could exchange it for a smaller size. She didn’t even hesitate and went inside to find my size. After coming back with a size down, it was still too big, so she went back in the store and found the perfect size for me. I was SO happy I was able to get the exact bracelet I wanted right in time for such a special day for me. Heidi was a huge help and did it with such a great attitude! Thank...
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