Small servings, high prices, slow service.
Arrived at 3 PM; order was in right away, but food was not served until about 3:40 for something as simple as two sandwiches and fries/tater tots. Many, many things coming off the grill right into to-go boxes. I understand they clearly have a great delivery service going, but customers actually there and waiting for their food should take priority.
They bizarrely decide to serve the sides before the entrée. We received our fries and tater tots about 8 minutes before the rest of our food, meaning we were nearly finished with them by the time our meals were actually served. They also have a strange gimmick where they serve every meal with a paper plate that someone squirted a ketchup smiley face on -- it's honestly just weird and wasteful.
Order was incorrect as well. Ordered sweet potato fries, got regular. Given how long it took to get them, we decided to just live with it.
Portions were very small. The fries were fine, but the burgers were laughably tiny. Single patty, maybe a quarter of an inch thick, one slice of cheese, maybe half a jalapeno, sliced. For $10. It was bland and boring, too.
And the kicker: that doesn't even include a side or a drink. Fries were an additional $3.29, and tater tots? A hilarious $6.29 upcharge. Seriously? Drink was another $3.29. To get the smallest burger I've ever had, fries, and a drink was almost $20.
Big pass for me. We picked this place because it was convenient and right outside the Regal theatre we just watched a movie at, but we seriously wished we'd just gone across the street to the Wendy's. It would have been a much cheaper, much faster, much more...
Read moreMy daughter and I went into this establishment last Wednesday after we caught a movie at the movie theater next door. We are having such a good day that I decided you know what a dinner and a movie is what we needed upon walking into this establishment we realized that every single table was full of garbage and trash there was left over and tables everywhere were not bussed. I'm talking about just about every single table it wasn't even busy in there there was no one else in there when we came in except for someone sitting at the counter. It took about 10 minutes for them to even know that we were there to give us a seat thank God my daughter is only 8 years old because I felt so embarrassed that I took her into a place that was that dirty and she was so excited about eating out that I didn't leave. After getting seated it took about another 15 minutes for them to actually come over and acknowledge we were sitting there and take an order. And let me remind you we were the only people in the restaurant. The entire time we sat there around tables that were filthy I felt really disgusted even sitting there trying to eat. My daughter got a kid's meal with two sliders on it she didn't complain she actually liked it the french fries are very tasty and probably the best french fries I've ever tasted in my life at a restaurant. I ordered a simple garden salad and it was amazing because the ranch they use is delicious! The menu is quite pricey considering when you order a hamburger you're just paying for the hamburger you don't get a side with the hamburger. I highly doubt that I will ever return to this establishment again just because of the mess that I...
Read moreMy fair and honest review of Johnny Rockets.
This was not my first time eating at a Johnny Rockets and the few times I remember I believe the experience has been getting worse.
The service was okay, 3 servers working that night and 2 other tables besides mine eating that night. Our server attempted to try her best, but due to amount of people that night I believe it could have improved.
The food looked good in the menu, and my wife order chicken wings and I a Chilli Rocket Dog. While I shuddered at the price of a chili dog being $7.99 and it did not come with a side of fries shocked me as I thought I was reading the menu wrong. So we shared a plate of fries and began the clock on the kitchen.
For our food it took 43 minutes to prepare and from kitchen to table 12 minutes as our server was busy cleaning. The plating on the wings was okay, all drums and no flats. Roughly 6 wings ($9.99). And the chili dog was unfortunately the only thing on the plate and to me the chili at Steak and Shake is better.
After we finished, I did a quick recap of the other groups eating. Milkshakes and fries, and a few comments from them about the price. Overall, $31.23 for a chili dog, 6 wings, small order of fries and 2 drinks.
It was as we left I realized there was a Wendy's across the street and may have been a better deal. While the atmosphere was great and the reminiscent 1950s soda shoppe atmosphere was cool.....Price, Kitchen prep and service were the downfall.
My hopes is that the price would become realistic to the amount of food...
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