Aaron's Rent To Own — Local services in Klamath Falls

So I have been a part of AArons for many years. Always been treated kindly, and if I had a problem they would fix it. Well a year ago after I paid off my ( $2600) laptop it broke . Aaron’s has always had a “ fix it “ policy , and I had the extra 11.99/monthly coverage in case I lost my job, my other rental agreements that were still active would be covered. Aaron’s offered to ship my laptop to the I.T. People that use and have it fixed or they stated they would replace the laptop with one of similar value if repairs wasn’t an option . I was so grateful. Well every month while paying on other agreements I called them and asked them about the status of my laptop. Well a week ago I called and they stated “ the damage was too much, and you don’t have Aaron’s club anymore so there is nothing I can do.” I was kind and asked if I was supposed to have Aaron’s club for the rest of my life ?? I recently had a huge decline in finances and could afford the extra payments, but was told my laptop would still be replaced or fixed. My mother in law had her computer fixed years ago after it was paid off with. No issues. I am so dispaointed, they didn’t offer to help in anyway, DESPITE TELLING ME THEY WOULD! I have been a loyal customer and have referred many many people there. I will do not be coming back there in the future or telling any of my family/friends to go there. This is sickening because they are ripping people off to have them pay Aaron’s club even after they fully pay off the item, while telling the person there is a lifetime repair bonus through...

This place was amazing. I'm very big into gaming and computer activities so getting a very nice laptop from them that meets my standards. They have been been very informative on my payments and i chose a day that would work of course making sure to ask when they were open so my payments werent late. Always friendly when I make visits to the building. Id like to advise others who wish to do buisness at Aarons. The negative comments you see are usually ever people who are late on payments, act fustrated or mad to the staff, or dont get their way just like any other job or establishments that people read the reviews on. I have been a customer for a long time and have plenty of furniture and every visit has been excellent so please excuse the bad customers for us good customers hapoen to...

Staff is amazing! Very kind and honest. Extremely helpful! Such a good atmosphere. When my fiance had a few questions about what computer would best suite him, the manager came out personally and she stepped him through the process, answered all his questions, even gave him additional info he didn't even think to ask about. I Absolutly love to walk through those doors, because I know that I am appreciated! I look forward to doing more business with Aaron's, and even more so getting to interact with friendly management. You can tell how good the staff runs by how well the manager treats everyone. So glad to have gone into Aarons thank you so much! Can't wait to continuing business...