Target — Local services in Kokomo

I really can't pin-it to ONE reason, more like multiple. For starters, when I phoned you 800 # approx 6 PM as I had gotten my mail earlier in the day and it was supposed to be coming sure post...well it didn't...it was coming UPS "all the way" not handed-off from UPS to USPS. Well your rep said "No, UPS was delivering it, etc., and she guaranteed it would be here by 9 PM...it wasn't...Then, when I did get it next day (too late) and returned it, ABSOLUTE CORPORATE STUPIDITY!!! I KNEW what was in the box from Target with the Target shipping tape sealing the box, KNEW I was going to return it now (due to late dlvy), so I didn't even open it.

OK, I get to store, I realize they needed to unseal & open the shipping box to scan barcode on item for return, but THEN, they unsealed & opened the item itself, an Amazon Echo Show 8 (there's a seal on all Amazon Echo devices)...rather than take it and be able to put it on shelf and sell as brand new, which it was (remember, I hadn't even opened the still sealed shipping box, much less unsealed or opened the item box), they unseal it, take it out, etc...WHAT A TOTAL WASTE...A $130 item, BRAND NEW, STILL in SEALED box...TOTAL CORPORATE WASTE...NO RESPECT for our environment, our FINITE RESOURCES!!!

This was my first order from Target in prolly 3 years (due to previous screw-ups, late deliveries, lies to by customer service, etc. etc. etc.), and will be my last...Additionally, prior to this, when the item was NOT delivered Thursday (as scheduled), by then you had gotten more in at the store, so I ordered for pickup...well it was less than two hours until closing, so it scheduled it for next morning...but wanting the item, I went ahead and ordered...Then, I called store, spoke w/Sarah in Electronics, yes, she had them in-stock, held one for me, I ran to store THAT EVENING, picked it up, but of course the Customer Service counter lady (who was very cordial tho, nothing against her, she was just following you stupid, idiotic, policy) could not just scan that one and complete the "online order," show it as "picked-up" and then let me pick it up/take it...NOPE, too simple...I had to cancel the online order, then pay (again) for the one I was picking up...that insured you can hold on to money a few a few days longer while the return credit processes!

One other side note, one other thing I learned thru this...As I was putting the online order in (on the web on my desk computer at home), I discovered that I couldn't schedule it for curbside, rather I had to wait until I got the "Order Ready" e-mail, the switch it to Curbside IN THE APP!!! That is absolute BS...So much for Customer Convenience...any other place I order online (e.g. Best Buy, Kohls, Krogers, Rural King, etc.) I can choose curbside right when I put the order in ONLINE (NO app required to "switch it" later). Well I went ahead and installed the app in anticipation of needing it the following morning...didn't need it after all (as you've seen now), but I've also now DELETED the app from my phone...Target really needs to get with it!!!

DONE WITH TARGET...Will ONLY shop them as a last resort, if I can't find a particular item elsewhere. Thank God for Amazon (and you companies wonder why we shop Amazon)...not only lower prices, but FREE NEXT DAY delivery...took Target 4 days to get the item here (after they said...

I was looking for a soldier snow globe online. It said that the Kokomo location had it in store. I called and talked to a staff member who said they did indeed have it but was not able to ship it to me. I was willing to make the hour and a half drive to pick it up. I was getting it for a friend who’s daughter was killed on thanksgiving of this year. I wanted to have her daughters name and birthday and death day engraved in it, so for me it was worth the drive. The girl I talked to said she would take it to the customer service desk and could hold it for 24 hours for me. She took my name and phone number and I left my house in Fort Wayne immediately to drive down and pick it up. When I got there I went straight to the customer service desk and she didn’t have it up there. She sent me to her supervisor. Him and another girl who’s name I didn’t catch helped me search the store to find one. We searched everywhere and didn’t find one. The supervisor Tim was very apologetic and he took my name and phone number and item description and said if he found one he would call me right away and find a way to ship it to me. The girl that helped me search the store came up to me and hugged me and apologized again. Why on earth the girl I originally talked to said they had it when the didnt still makes no sense to me. But Tim gave me a $25 gift card for the issue. I can’t thank Tim and the other young lady enough for trying to help me and those two are the only reason I’d ever return to this location if I was ever in the area. It was horrible driving that far and not getting the item I drive there for but it was nice of those two to go out of their way to help me and truly cared and tried to resolve the situation. I can’t thank them enough for their help and kindness in a messed...

Typically love target but today, I had a rather uncomfortable experience. Shopping with my family, I walked off alone to the makeup department where I was approached by the electronics department worker asking me if I was told about their sale threw att with their no contract phones. Total normal, I know how sales departments work and was prepared to listen to what the worker had to say until I could very clearly see him staring at my chest. Now the first time I noticed it I let it go. However he continued it very obviously. It made me super uncomfortable that I ended our conversation with a short but firm no thank you on the sale. He walked away and I went back to my family where I promptly told my husband. I asked him to come back over to the makeup department with me because I didnt want to go back over there alone. My husband asked me which man it was as we left the department and he then notices he was also doing it to another women!. Very unprofessional. I've never in my life felt so vulnerable. I quickly told my husband I was ready to...