There was an uninvited visitor in the room. The front desk attendant Mark from Mazatlan was awesome, great customer service. When we woke up today, we went to breakfast came back to change. A garment had fallen on the floor, the next thing we see is the garment moving across the floor. I was going to take a shower, my sister had recently gotten out of the shower. We were going to go swimming as the gym was closed. After running to the front desk for help, they sent someone who could not find our visitor. So we got our stuff( no shower!) And hauled tail out of there. The front desk told me that they gave us $25 off for our troubles....
Read moreThis is the largest plaza closest to our home!! We are so lucky to have it in our area. They really have it all. Restaurants, car services, car wash, fast food, gas station, personal care shops, cell stores, and grocery stores. One stop shopping. Yesterday I went to the Autozone, dropped my battery off for a charge, went to jiffy lube and serviced my car, went into the stator Bros for some personal items and by that time my battery was ready for pick up! Never leaving the...
Read moreVery disappointed in their phone customer service. I was kept on hold for over 22 minutes 2 times. No one ever answered my questions and I had no answers 😪 . Thinking about not returning to do business there. I had to go to the store physically and upon arriving I saw very few clients in the store, so it became immediately clear that the staff was just hanging around in little groups gossiping and goofing around. Which is what I observed when I...
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