T.J. Maxx — Local services in La Quinta

A disappointing experience to say the least. The lady in the dressing room was wonderful very and helpful while I was helping my brother pick out clothing for an event. I picked out a cute zippered clutch for myself. As I went to test to make sure the zipper worked the price tag (that was preventing the bag to zip) can off as I stood in line to purchase. I let the lady know at the register that this was the tag and I it came off to test the zipper. She rudely took the tag from me. Look several times at the bag and the price tag. I told her if she didn't believe me she could walk over the the handbag section and grab the matching bag for the price which she declined. She then proceeded to look up the sku on the computer not giving me any explanation why she didn't walk literally 5 steps away to get the bag. Long story short. It's really horrible to be treated like you changed the tags...at a store that's products are discounted!!! Part of working in a retail setting is knowing the product that is on the floor. Experiences like this are the reason why people shop online to avoid rude employees that have no desire to provide quality...

WOW WHERE SHOULD I GET STARTED I JUST WAS ON MY WAY TO PURCHASE SOME ITEMS AND I GOT QUESTION BY SOME MANAGER AT THE REGISTER IF I WAS GOING TO PAY FOR THE CLOTHES THAT ME AND MY THREE YEAR OLD DAUGHTER WHERE WEARING I WOULD LIKE TO THINK THAT SHE WAS A MANAGER CUZ I'M ABOUT TO FIND OUT WHO THE HELL SHE IS FOR QUESTIONING ME IF I WAS STEALING THE CLOTHES THAT MY DAUGHTER AND I WALKED TO THE STORE IN AND SHE REALLY BELIEVED IT SO. CUZ SHE ASKED ME MORE THEN ONCE IF I WAS GOING TO PAY FOR THEM. MY RESPONSE WAS WHY WOULD I BE PAYING FOR SOMETHING THAT I WALKED IN TO THE STORE IN AND ACUSED ME IF STEALING WHEN I WAS PAYING FOR A PURCHASE OF $147 dollars worth. I'm was so mad 😡 and disappointed NEVER AGAIN WILL I GO TO THIS STORE. SHE MADE A RACIST JUDGEMENT BECAUSE OF WHAT I LOOKED LIKE AND EMBARRASSING ME THE WAY SHE DID NEVER AGAIN WILL I GO TO THIS STORE AGAIN. I WILL FOND OUT WHO SHE IS. AND I WILL TAKE THIS TO A...

Managers Need Training on Professionalism.

I was in the store today about to pay and overheard what sounded like a manager reprimanding an employee right there on the floor. It was uncomfortable as a customer, and I felt it was completely unprofessional to address employee issues so publicly. Everyone deserves respect, especially at work, and this kind of behavior impacts the atmosphere for customers too. I’d suggest that management consider handling these conversations privately in the future to create a more welcoming experience for both customers...