Edit: The owner's nasty (and non-factual) response speaks for itself. I did not insist, bark, or slam anyone in my interactions. I was told the shop would be closed for a week (6/26-7/6) and told the lady over the phone that I could just bring it in after, not expecting anyone to be able to look at my computer in just a few days. She assured me that not only could they diagnose it, but they could fix it before I came in because "as soon as I paid, I'd be next up". Contrary to this owner's assertion, I'm very satisfied with the service at uBreakIFix in Lake Mary. If you're looking for free diagnostics with a smile, go there. Just skip interacting with an owner that thinks a response littered with lies, caps, and exclamation marks is a good way to conduct his business :)
Beware: they charge $79 to diagnose whereas everywhere else in town is free. I was told that issue was fixable and would be fixed within 2 days. I was also told that the labor cost of $79 would be subtracted from labor fix it. Then I got a call stating that it wouldn't be fixed, he was keeping the money, and he wouldn't apply the labor to an all labor data transfer, because I wasn't getting it fixed (which was his choice, stating parts were too hard to get). Took it to a chain like I wish I would have done as step 1 and they are fixing it for $180 (even gave me a discount when I explained what happened with him. He didn't even put my computer back together to return it to me!). Wish I never knew Lake Mary Computers existed, so figured I'd...
   Read moreI recently had the pleasure of getting my computer repaired, and the experience was nothing short of outstanding. From the moment I walked in, I was greeted with a friendly smile and a genuine willingness to help. The technician took the time to listen to my concerns and explained the possible issues in a way that was easy to understand, even for someone who isn't tech-savvy lie myself. What impressed me the most was their transparency throughout the process. Mike kept me informed every step of the way, ensuring that I knew what was being done and why. There were no hidden fees or unnecessary upsells—just honest, professional service. The turnaround time was incredibly fast, and my son's computer is back up and running great! It's clear that they take pride in their work, and that dedication shines through in the quality of the repair. Overall, this was one of the best service experiences I've had. If you're in need of computer repairs, I highly recommend Mike and his team for their expertise, customer care, and commitment...
   Read moreToday I walked into Lake Mary Computers for the first time with my laptop Months ago I spilled a large glass of water into the keyboard causing it to immediate shut down. A dear friend who is a longtime satisfied customer of Lake Mary Computers HIGHLY recommended I bring it in for a diagnosis. I was ready to toss it.
Much to my surprise within a short time they were able to get my laptop working again.
I found Lake Mary Computers to be professional, personable and efficient. Most of all I appreciated their honesty.
Although I live in Winter Park, the drive here to this convenient location was definitely worth it! I will return with more equipment and have already recommended to family and friends.
Very Satisfied- THANK YOU for bringing my laptop back to life!
Debra Baum Co-Pastor No Limits...
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