My service experience at the Mini U Storage across from Capital Plaza. 2 times I had to wait at the counter to be helped while their finished playing their board game moves. 2 times my unit was mistakenly pad locked for non-payment when I generally paid in advance. The straw that broke the camels back was when they compromised my safety and security by giving my Drivers License ID TO SOMEONE ELSE AND ALLOWED THEM TO LEAVE AND TOLD ME THE LADY DIDN'T DRIVE AND IF I NEEDED IT BACK RIGHT AWAY THEY COULD GET PERMISSION FROM HER TO GIVE ME HER LICENSE AND TAKE IT TO HER IN TRADE. TO ADD INSULT TO INJURY, I WAS ONLY OFFERED A SMALL DISCOUNT ON MY NEXT...
Read moreThey seem friendly and courteous people until they auctioned one of our units cause of $312.00 even when I visited them and pleaded to give some more time to pay up. My wife called to pay for the unit, they told her the unit was sold but further investigation revealed the unit was auctioned after the attempt to pay. Contents in the unit was worth thousands of dollars, I wrote them to remit the excess proceeds from the auction according to the Maryland Self Storage Act , they refused to remit the excess to date. Fraudulent...
Read moreMini u storage in Landover Hills is one of the best storage in pg county,for the past 7 years that I rented a unit with them,there is no single incident of property theft, there units are safe and secure and there staff are wonderful people and friendly, most especially Andre,Arnold and Mrs Kathy, I referred 5 people to this office and everybody is telling me this same thing, nice doing business with...
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