The Office Outlet — Local services in Lansing

I went to the DBI Office Outlet store looking for a new office chair. Ever since I started working from home, the inadequacies of my former chair were on full display and a change had to be made.

After browsing in the store for a short time, I was approached by store staff inquiring if I needed help finding anything in particular. I informed him that I was looking for a certain kind of chair and we began a dialog that was VERY helpful in my decision making process. I left the store after purchasing not one, but two new chairs that were a different material and style than I envisioned, yet I couldn’t be happier about the products. The new chairs have been great and without trying to sound to overly dramatic, life changing.

Thank you DBI...

⭐⭐⭐⭐⭐ I had an amazing experience at “The Office Outlet”, thanks to Lucas Shaw & his team !! From the moment I walked in, they went above and beyond to ensure we found exactly what we needed. Their knowledge of office furniture, attention to detail, and commitment to customer satisfaction were truly impressive. They took the time to understand my needs, provided great recommendations, and made the entire process seamless.

Not only was the selection outstanding, but the service was top-notch. Lucas made sure I felt valued as a customer and was never pushy—just genuinely helpful and professional. If you’re looking for quality office furniture and exceptional service, this is the place to go. Highly...

I was asked to write a review by this company in exchange for a small discount... I bought 3 chairs, while they are used and show some wear the chair that was the most expensive (closer to new prices) was said to be nearly new. The customer complaint was that it will make a loud clunking noise. They assured me they tested the chair, it was fine and the customer was just having buyers remorse. Having sat in this chair for a while now, it DOES make loud banging noises a few times a day as you shift your weight. Something isn't right and I worry I over paid for a broken chair. The customer service was friendly, but buying reviews seems a bit...