Victoria's Secret & PINK — Local services in Laredo

I genuinely enjoy shopping at Victoria’s Secret, but my recent experience at this location left me extremely uncomfortable. From the moment I walked in, the employees seemed unwelcoming, and instead of feeling helped, I felt judged. I had purchased a bra through pickup, and it ripped the very first time I wore it. For a brand known for “high quality,” I expected better. I bought the same bra in multiple colors, and only this one had issues, making it clear it was defective. When I came back to exchange it, I noticed every bra in that same color had loose threads, so I selected a different color before getting in line. While waiting, I overheard employees making fun of another customer’s defective bra return. They claimed it “looked dirty” and even joked, “ew, don’t get it near you.” Hearing cashiers talk that way about customers in front of other shoppers was extremely unprofessional and honestly disappointing. When it was my turn, they refused to exchange my defective bra. Instead, they asked if I wanted my size rechecked even though I had been measured previously and recommended that exact size. It felt dismissive and not at all helpful. I left feeling uncomfortable, disrespected, and completely unsupported. Because of this experience, I will not be stepping foot in this location again, nor recommending it to anyone. However, I do want to highlight that Victoria’s Secret customer service was extremely helpful. If anyone ever has issues with a defective product, I highly recommend contacting their customer service team they handled my situation with professionalism and care, unlike what I...

I'm a regular customer at Starbucks I couldn't help it but to write it on your pg. 9/19/16 your manager went for a cup of coffee like about 2pm decided to take advantage from them and encouraged another customer to take a drink that wasn't her's. I know it's just coffee but it's the principle of it. Imagen if she is just taking coffee what else can be going on behind close doors in Victoria's secret. The good thing about all this is you though because there was only one employee working at the time it was OK but luck them I caught you on cam. Showed it to the manager of Starbucks gave your discretion. It sad that ppl like you can be trusted with such a big company like Victoria's secret I can only think of the things you do at your store.your action was ugly and very poor as a manager as a customer and as a human. We are here to protect each other not rip each other apart ,Remember this when you think no one is watching think again, karma will get back at you. You are about 5'6 160-190lb blk hair caramel skin I believe you...

What an awful service! Had a horrible experience today, specially store manager was very rude, nobody help me at the floor, I was getting my stuff by myself, I am a very concurrent costumer, I even have the VIP VS card, employee and manager, didn't want to give me any of the promotions I had on the cupons they gave me! There was even a very long line to pay, cashiers and store manager had very bad attitudes and seemed annoyed I don't think it is fair, for a customer to go through something like this, just because store manager didn't want to give me the promotion, and rather prefer to argue with me, and didn't...