I have shopped at Lane Bryant for decades. In many states. I have always gotten attitude from these ladies that I am not big enough to shop at Lane Bryant. It sucks and I try to feel for them and understand. This last time in March I took my 16 year old daughter that is rapidly changing. We asked to be sized and she told my daughter 36 FF... she then sized me and gave me a disgusted look and said I was a 34 D. I literally laughed and told her I was buying a 40 because my 38 doesn't fit anymore ... I am 42 this year and gained A LOT of weight... my size 40 still doesn't want to clip. It's a stretch. Long story short, I trusted her and bought 3 bras on clearance. Totally not thinking about the no returns... I knew this, but i must have had a fluoride moment. My daughter is a good 3 inches bigger than this woman had said and neither of us are happy with our $300 purchase. So I went to Walmart and bought me a $6 bra. I love it so much I went online and bought every color they had. ...
Read moreI experienced the worst customer service today, from both associates. When I entered the store, I wasn't greeted. I went all around the store without anyone speaking to me. When I got to the front, the tall sales associate was helping someone at the register. The shorter blonde walked passed me twice, and still no greeting. It wasn't until I grabbed a pair of no show socks, and walked over to the jeans, did the blonde start following me, but still not speaking, or greet me. She finally says to me "Oh, I didn't see you" I said "I saw you" I ended up trying on a pair of jeans and a bra. When I came out of the dressing room, neither one of them spoke to me, at all. I was so disappointed that I put the bra back on the rack, left the jeans and socks and left the store. I am a Lane Bryant card holder, and had Lane Bryant money to spend. It will be a very long time before I walk into another Lane...
Read moreI am head over heels with this Lane Bryant location! Not only was the perfect sized bra available, but the ladies working here are so incredibly helpful (extra shout-out to Kelly and Andrea - forgive my spelling, ladies, you are WONDERFUL!). Andrea helped me find the correct size and explained a proper fit, which is essential! Kelly was a delight to work with, and had me all set with ordering my second bra 50% off on the tablet (and gave me free shipping to home!) to ensure I got the color I wanted. Absolutely amazing service thank you for going above and...
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