Omaha Steaks — Local services in Las Vegas

Appox 7 years ago I moved to Las Vegas and found a flyer on my door from Omaha Steaks local retail store. I figured what the heck I'll give them a try, had heard how wonderful they were. I went there and purchased their Pkg deal and if I submitted my email I would get another 10% off so I did - well they were not any better than a local butcher shop I found though, the burgers were not bad. I have not been back since. But for years I have been bombarded with emails, since about June of this year 23 I have requested my email be removed by "Unsubscribing" on that selection in the mailings I've done that over 40 times and received over 40 replies that "We have removed the following email address from our list as requested" but I still got email after email after email. I had enough and informed them that I had filed a complaint with the FCC and what do you know, I received one from a person - I will not provide her name - that was CEC Supervisor of Omaha Steaks. according to her it was not from them, "Somehow" a third Party, in this case it was Google and Omaha Steaks had no idea of how to stop them - it was up to me to figure it out, they were not responsible. SO - be warned, Omaha Steaks "Unsubscribe" selection is a big joke and you will receive their emails for life from Google "Somehow" maybe magic or is it possible that the email was sold to Google along with another few million people. All this for a product that, in my opinion, was not worth my money. But, Hey, you may love it just be willing to get emails every day sometimes more than...

I received a large Omaha order from my mother for my birthday. When my boyfriend and I opened the first box of twice baked potatoes a roach crawled out of the box. We called your customer service number and was told to check the rest of the boxes outside. We did and found another roach in a box of beef franks and another one in the freezer. Customer service asked us to email pictures of the now squished roaches and someone would call us within 30 minutes. We did and waited for 2 hours but no call to us was ever made. We called back and the next customer service rep doubted our experience and even suggested hand mailing the actual roaches to you. This is ridiculous to say the least. I'm not mailing squished roaches. On top of all this we were denied replacement products in lieu of a small refund. How is this possible? It was a birthday gift, you aren't satisfying the sender nor recipient with this "solution". After spending far too long on the phone trying to rectify this issue I'm sending an email in the hopes someone will see reason and make this right though I do not have high hopes...

I had heard so much about this company, so last Saturday I thought I would order a Thanksgiving meal for 4. I even paid $10 extra for a more "timely" delivery NO LATER THAN YESTERDAY, 11/23/22. I waited the entire day until 8 p.m. and, well, you guessed it. It didn't happen. I CANCELED THE ORDER at 10:15 p.m. last nite - called my friends & suggested they go elsewhere - that I had no dinner for them from Omaha for this special occasion. Spent over $125 for a turkey rolande and all the "fixins". I will probably eat Lean Cuisine today...The upset and anger I feel I hope Omaha feels right down to their phoney-baloney sales staff. Burned once and this, I assure you, will NEVER happen again so I hope you all reading this understand why I cannot recommend them in good faith; because mine...