Darby's Big Furniture — Local services in Lawton

Your mileage may vary. I did not have a good experience. I ordered a TV stand in mid July, knowing that it was back ordered 4-6 weeks. I paid full price knowing this. I had to call them 5 or 6 times to check on the status of it, and multiple times was told different stories about where my furniture was. They said certain parts of it were backordered...finally after FOUR MONTHS, I was told that they 'learned' that the company told them they had to order a minimum quantity of this TV stand before it would ship and it would be another two weeks. Why didn't they know that to begin with? Meanwhile, they've had my money for 4 months. The owner did give me a 10% discount after about 3 months of waiting when I was considering a refund--I decided to stick it out a little longer and was given a timeline. The timeline came and went with NO updates from the company. Finally, I decided to get my money back and have had trouble receiving the refund due to a credit card number change. The owner is involved and trying to get my money back. The owner has been apologetic and understanding in my...

I have the bad experience with Darby's furniture store in Lawton,we are a military family station in this city,but this store sales bad productos i buy a sectional leader sofa for almos 4,000 close to a year started change the color and i call the store and ask for somebody can come in check the sofas in my house,well the owner coming he is name is Darren Medders and take picture and promise to us for fix and call us soon is posible,never call and doing anything,but i call the store 3 times and let her message and never back,finally today a call the store really mad and taltk to the assistant the store and let him my husband number and finally back the calla and said sorry ,they can fix because the warranty is over.This bad people doing this with us and sell defect merchandise,how more people in buy in Lawton in this store and have the same situation.So mad with...

I am incredibly grateful for the team at Darby’s. Finding the right recliner was important for my comfort and health needs, and they truly went above and beyond. The first chair I chose did not work out, but they were so patient and understanding. Even though both chairs were custom-made with my selected fabric and cushion style, they did not charge me for the exchange. They helped me pick a better option without making me feel rushed or pressured.

Both deliveries were smooth, and the delivery team was always so kind and respectful—it really made a difference. They even picked up the original chair for free. This level of service, compassion, and integrity is rare. Darby’s made the entire process feel personal and stress-free. I am truly thankful and will always recommend them to anyone looking for quality furniture and genuine...