James Avery Artisan Jewelry — Local services in League City

The whole idea of today's excursion with DL and ML was to find a cross pendant for my chain necklace! After washing out at two other jewelry stores at Tanger Outlet, for a pendant only, DL suggested James Avery. I have never been to one before, basically don't know really anything about jewelry, so I was open to the suggestion. ML whipped out her phone and started searching for the nearest one using Google maps. Quickly found one very close by and found a parking spot right in front of the store! Was it meant to be? We walked in and Ms. Lynetta started helping me search for a pendant only, while DL and ML was explaining the procedure to me. I was able to quickly pick out seven possible pendants on her tablet and she was wrote the item numbers down in a list. Now, to get in line. DL and ML went looking in the show cases. I am glad we were there as a trio! ML stood in my place while DL pointed out the actual pendants I had chosen. Such a difference between pictures and the real thing! It only confirmed my old fashion way of shopping - always better to actually see the merchandise before buying. Just that little bit helped me to narrow down my choices! We finally got to Melany, the associate attending me. Now the process of laying the chain beside the pendants - one at a time. Even though all of the pendants were beautiful, they just didn't look the best with my chain. And the one I thought looked best wasn't in stock to be pulled. However, when I mentioned to Melany it was in the show case, she pulled it for me! Yeah! Fits beautifully 😍! Apparently - even though I don't know much about jewelry - I have this radar for the most expensive 😅!!! Anyway, I was told I was worth it, should allow myself to have something I really liked! So, I splurged! ML took a picture of it for me to post! Isn't it gorgeous!😍🤩 Should I ever want or need a jewelry item, now I know that James Avery is a very good place...

Went to have charms and all my James Avery items cleaned , very snotty and rude staff. I was asking about a charm I wanted to buy it was a Halloween little girl charm but I couldn’t tell by poster so I asked them and the lady was like all rude I don’t know I said can I see it she said it looks like a boy to me with attitude. I ended up googling it and zooming in to see it was a little girl with low braided pig tails. I went back to pick up items and my necklace still had a kink look and she was acting like it is what it is and was pulling on both ends seeing what she could do! But they are just over all snotty ....

Horrible !!!! Will never come back here Asked if there was a charge for correcting a charm placement,My daughter had done on her bracelet ,that wasn’t on right side . If a charge I don’t want it , she went to the room took off charm and said there would be a five dollar charge . a line to the door behind me I didn’t want it but TOO LATE she said she took it off … Why did I go back ,after asking the other person a while back could they be careful and not polish my vintage car on my bracelet she told be We will wash it in warm water with Dawn soap !!!!!!!!! This place is horrible This is the one by...