Case Knives — Local services in Lebanon

I stopped by here in the summer of 2025. Several people behind the counter. Several males (5 or so) looking at knives but with no one offering to help them. I caught the eye of one female behind the counter who looked at me with a scowl and went to the back. I finally got one of them to assist me. He spoke low with no enthusiasm and made me feel as if I was interrupting me. He pointed me to a table with a vague description of the location for the product I was looking for.

I stopped and watched and the several males with money to spend were totally ignored. And as I decided to walk out after 3 minutes, I was meet with a young female telling me to have a good day in a mockful tone.

Don't waste your time with these people. I don't know what their issues are but they clearly are not interested in selling pocket knives. Keep driving east and go tour the Budweiser Brewery...

Terrible experience. We love the Branson mo location, but we were in the area and stopped in to get my husband a knife sharpener and add a knife to his collection. We were treated so rudely by staff. I was not aware he was treated so badly at the knife counter, I was checking out while he was still trying to get help in the knife section and the cashier only said one word to me, the total and that’s it. She bagged up my items blurted the price and stood there looking across the store as if I didn’t exist. Like grab your crap and leave type feeling....

I got the impression that the salespeople at the knife counter were less knowledgeable then what I'm used to at other specialty knife stores. If you sell a knife you should know the materials used in that knife as well as blade metal and specs. Or even the name of the knife Maybe?? Lucky for me I've done my own research and found what I was looking for without the need of help. They weren't rude to me as was posted from someone else. My wife liked the prices and choices in the...