Kimbrell's Furniture — Local services in Lenoir

We were completely furnishing a large house as a second home. Dealing with several large furniture companies in the area we were completely frustrated with their inability to provide us with availability and the inconsistency in what we were told in the store vs follow-up. We were on a tight time frame and not local to this home. Out of desperation I looked up companies close to our new home and found Kimbrell’s in Lenoir.

Everything was easy after that. Since we had spent days choosing furniture in the other stores we were able to work with Ashley via FaceTime and her personal cellphone to send pictures, etc. She worked with her manager to discount our purchases due to the large order and gave us assurances that all our choices were in stock and would be delivered on time even if they had to rent a larger truck to accommodate us. I was able to pay via phone with a very helpful financial associate.

Fast forward to just a month later. They did rent a larger truck to fulfill their commitment and I’m sitting in a completely furnished house. Their delivery guys had to be creative to get everything in the right place and were wonderful to deal with.

There may be issues with some of the furniture but considering the extraordinary service to this point I’m confident it will be dealt with in an...

Excellent service! We dealt mainly with Sue, but the entire team was super friendly and helpful. Jacob, Katherine, and Diana were able to answer any questions we had, the delivery team ( whose names I didn't get unfortunately) were efficient and professional. They dropped everything off for us in a way that made it easy to get it in the house and practiced safe social distancing guidelines. We had a small issue with one of the pieces and Sue was on her A game to help (luckily it turned out to be an easy fix). They all went above and beyond to get us what we wanted at a great price! We love our new bedroom suite and mattress. Get your furniture here, it's well worth it. We'll be coming back with our next...

Hi kimbrell’s thank you for the overall service that you gave me. I would like to speak directly to the delivery team. They showed expert work. As small as these little ladies were handled the job well they were courteous friendly and their attitude was great. I looked at them and said oh Lord how are they going to get that mattress and big boxes in the house And those big boxes were very heavy but to my surprise those little ladies handled the job well who says a woman can’t do a man’s job well those little ladies just did and I am well pleased.Thank you very much for your service...