Dew Event Center — Local services in Lewisville

Please do not ever book this event center for any event. This was the most poorly managed center I have seen, only bringing me constant stress leading up to my engagement party. While I had been referred to DEW by a few family friends who had attended parties here as a guest, I can tell you that while everything might LOOK pretty on the outside, everything behind the scenes was a complete nightmare. When I first toured the venue, she promised lots of things and went into detail about what all is included in her package price - little things like a sweetheart table, the bows on the backs of the chairs, and getting to choose the color scheme for my event (she said I could choose between rose gold or lavender). However when my family & I went to sit down with her in person 2 weeks before my event, she went back on every single thing she said and said that she will NOT include a sweetheart table, she will NOT include the bows, and that all would be extra charges. When touring she mentioned that the little mini glass dance floor was an extra charge of $200 for my event if I wanted it but I did not so I didn't worry about. During our meeting, she now said that the glass dance floor will remain on the floor and instead now she would charge me $200 to REMOVE it. She went back on my color choice and said that the color of the decor/drapes for my event would be THE COLOR FROM THE EVENT THE NIGHT BEFORE UNLESS I PAID HER AN EXTRA $300 TO CHANGE IT. After much headache and stress because I did not want my engagement party to be BLACK AND RED, I very unhappily paid her an extra $150 to change the color to rose gold, and even then she said "that is too little", even after I was already spending close to $5k on this night. Why would it be advertised that the per head price included complete decor setup if I have to pay extra just for a color scheme that was already promised to me? I noticed her being incredibly rude to the servers/staff and had an incredibly poor attitude with my friends & family who were helping to keep my party going. The owner is extremely unprofessional. I highly encourage that you steer clear of this...

One of the worst event venues to work with for any type of event. The owner was a nightmare to work with day of event, she went back on details that were paid for like extra servers. Paid for 5 but was given 3 and this was noticed by multiple people. The provided dessert was kheer which was supposed to include bowls however Naheed did not AND would not, during the event she told us to go to walmart to buy our own bowls.. Throughout the event she was given times of when lighting would be dimmed and turned back on, at one point she said it was too much effort for her to walk to turn it back on so a guest had to find it themselves and turn it on, later on she had locked the light box... When it came to dinner guests had to make sure the food was being replenished (tho its her job and the servers that were paid for) and it got to the point that a guest had to go back into the kitchen themselves to get trays of food out.. There were many more instances from our event here where the owner was IMPOSSIBLE to work with, I would highly recommend everyone not to even consider this event venue. She absolutely scams people out of...

I do not recommend booking any events with this event center. The owner is not friendly or easy to work with. I firsthand witnessed her rude behavior to her staff. As my sister’s engagement event was starting, the owner happened to see a few plates of loose rose petals and before she even knew what we were going to do with them, threatened the bride in front of the guests that if anyone throws a single rose petal then we will be charged $250 as a violation of her contract. While I understand there are protocols to be followed to maintain an event center, it is not okay to just go up to whomever and start threatening things in front of their guests. There is a demeanor which with things should be done. Prior to the event we kept asking for samples of her decor and what she offers based on color scheme and all she kept doing was redirecting to the same few videos on Facebook and Instagram - just random video recordings from random events. Nothing organized to be able to show all of the decor & pieces that are offered so we are able to know what we want to go with. Very...