Salons of Volterra Lewisville, TX — Local services in Lewisville

I saw Nasrin and she was nice. She asked me what I wanted and I said to get rid of the dead/dry hair but I did mention that my hair gets very frizzy. She kept telling me it needed to be one length, no layers and that would help with the frizziness. Well it is even more frizzy this way. I messaged her within the next 2 days and explained that I wasn’t happy! She said of course that I could come back and she would fix it. I asked her if I would be charged and she could not answer me. She said there may be a charge!! I paid her $60 and she wanted to charge me more to add some layers!! I’m sorry I feel that it should be included in what I paid. Maybe it’s my fault for not saying something before I left but I wanted to go home and see if I really could make it work. Anyway.. I feel like she was just in it for the money never mind if I was happy with her work.

The only good thing is I that they were able to see me the same day I...

I called asking if they had any walk in appointments available today for a bang trim. The receptionist said there may be two stylists available and that she would check to see if they could fit me in today. I'm not sure whether or not they knew we could hear, but when the receptionist said something along the lines of "a girl is wanting to come in for a bang trim today" all I hear responded back to her was a dramatic "NO!" And the receptionist laughed and told her like "Oh my god, I totally understand" and they said some other things I couldn't fully understand while they were laughing. It was really weird, the moment we heard the aggressive "NO", my husband and I gave each other a look like wtf, okay then. The receptionist then came back and said "Oh nevermind they left for the day". It was super uncomfortable and gave "mean girl"...

Horrible experience of brow shading with Sang in suit 224. My appointment was at 1pm. i arrived 15 minutes earlier. Her previous client stole my 30 minutes, I was patiently waiting, While she did preshaping my brows she IGNORED ALL MY QUESTIONS, never showed me colour - my brows going to look like, and was laughing with her colleague using different language. I felt awkward. She apparently was in rush and I didn’t like it. One my brow look too much longer than another. Also colour is too gray and looks not natural, not what I expected, because she refused to show me colour what she will going to use. Weird service. No cooperation. Never had it...