Kellen Choi, MD — Local services in Lombard

A referral for Dr. Choi was given to me after my ortho. retired. I saw Dr. Choi about a week ago. He came into the exam room 1hr and 15 min. late. Told me if I wanted to get in on time I should make an appt for 8:00 am or 1:00 pm. He leaned against the wall, arms crossed over his chest and legs crossed at the ankles. Proceed to ask who the patient was, my husband or I. Never looked at the chart. Wanted to know what we were there for. Did absolutely nothing, felt my knee through my jeans and said I had fluid on it, but he would take care of it when I came in for a time release cortisone shot. I looked up the shot when I returned home and promptly called and cancelled the shot and he both. Needless to say I am through with Elmhurst Ortho. I know who his mentor was, a wonderful, dedicated Dr. This guy a big shoes to fill if he can...

Dr. Choi was excellent in explaining the cause of the issue I was having and how to resolve it. Certain staff on the other hand were very unprofessional. I was less than 10 minutes late to my appointment, and had to wait another 25 minutes to be seen. I had only asked the front desk what the estimated time to be seen was. A white, female nurse rudely mentioned that I had to wait another 10-15 minutes and that I "was late anyways." Very rude and unprofessional for her to speak of a patient like that, intentionally for them to overhear. It is not a great experience to have to receive treatment from a facility which staffs ignorant and unprofessional...

I came to Dr. Choi because of recent pain with my knees and he was attentive to my concerns along with answering all my questions as well. Dr. Choi also went into detail on the x-rays and explained everything to me along with suggesting a couple of stretches and exercises I could do. I didn't feel rushed throughout the whole exam and I was put to ease about my knee pain. I would definitely...