On 3/31/19 I went in to make a purchase and I wanted to use a merchandise credit card that I hadn't used yet. The cashier told me to swipe the card like 3 times under what it looked like a purchase with a gift card but it wouldn't go through. So then she asked me to try again because she had it under the wrong section. I swiped the card again and it said merchandise credit on the screen, she said to swipe the card one more time. Cashier then says "oh there is no money on this card.' So I told her that I was a little confused because I know for sure I hadn't used this card. I was extremely certain that I had money on it. Cashier then paiged the manager over. The manager comes takes a look at the screen and says "oh it's not going through because there is no money on here" she printed a slip showing a zero balance on the card. She said let me give you guest services number. I calmly said "ok no problem I will just give them a call and find out what's going on." I bought the products anyway. So later that day I called and spoke to Fabian, he said that there was no shopping history on the card and that when they had me swipe it more than once it actually deleted the funds from the card. He said he was going to send a report to the store so I can go back and get the money back on it. The next day 4/1/19 I went it and spoke to the same manager that I spoke to yesterday and I explained what Fabian had told me. She was very defensive and had a lot of attitude, she showed no concern in trying to help me fix this problem, she said that she didn't know what he meant by the funds being deleted on my card and that they did NO such thing. I asked her to please call guest services and speak to someone. She went to the back room or something and after a few minutes another employee brings their phone to me and has me speak to Tomy, a woman from South Carolina. Tomy said that Fabian did not know what he was talking about and that they cannot check merchandise card balances on their system. I felt like an idiot, confused, cheated, no one seemed to want to help me figure out why there was no balance on my card. Tomy offered a phone number to call and get a card balance. Again, I was confused because that's the reason I needed their help, because the card had zero balance. I called this number and spoke to a man who was super friendly and was able to check the history of the card. He said that there were no purchases done with this card and that when the cashier swiped my card twice it actually erased/voided the money on the card which is what Fabian had told me. He was able to put the money back on the card. THANK GOD! I went back inside ulta and got a balance inquiry from an employee on the register. I wanted to make sure the money was there and it was. The manager was no where to be found. She didn't even come up to me and ask me if I had been helped if the problem was resolved. I didn't even get an apology. SHE WAS RUDE, DEFENSIVE AND MADE ME FEEL LIKE A LIAR. I wonder if Ulta even trains their employees proper usage of merchandise credit cards. How many times have they done this to customers? 🤔 I was so frustrated and angry that I had to go through all this just to fix a mistake that the cashier made. I don't even feel like shopping at...
Read moreWell great complex idea for diverse shopping experience...BUT here you will see exactly who own this...THEY HAVE NOTHING FIGURATIVE OF UNITED STATES OF AMERICA which is where the property is RIGHT. The Hanger is of diverse populations of people from diverse populations of countries...again don't think American people first...LOOK at them. MANY seen me brown complexion Indian United States of America citizenship as if I was out of place as I stood under the wooden shade area at the entrance visible that I am a homeless individual. I had food to eat and ate lunch while waiting to walk across the street to the doctor office which in the area is alot of individual offices. Inside the Hanger on the back side of the complex is a place of diverse eateries inside with dining inside or outside. Funny though as I returned as short walk through to the bus stop I stood to use WIFI . Some individuals purchased a burger with fries. Well I did take to eat later at the bus stop. I could not eat. The string fries nasty less than warm and the burger nasty was made not of California or United States of America cow beef but perhaps Deer or Buffalo definitely foreign. I spit out the first bite and trashed that meal looks to be costly not McDonalds price. Alito of individuals eat at the complex for a Wednesday afternoon and dinner hour. I don't like a choice of eating out side when they have a doggy park and dogs walking around at eating tables of the walkway. Oh drinking can not be walked out to the parking lots they have signs standing if the breeze doesn't knock them down. Obviously other countries and diverse of them have some type of development in this country but the people need to understand the development is not to say United States of America is being transformed to replicate or replace like other countries to provide or satisfy those people here. Citizenship and or legal Citizens of United States of America isnt transformed, transforming or being replaced of the populations. I already sent a concern complained to the city of...
Read moreLong Beach Exchange is a retail haven that captivates shoppers with its diverse offerings and vibrant atmosphere. From fashion enthusiasts to foodies, this modern shopping destination caters to every taste and desire, making it a must-visit for anyone seeking a memorable shopping experience.
The variety of stores at Long Beach Exchange is truly impressive. Whether you're in search of good fashion brands, unique boutiques, or lifestyle essentials, you'll find an array of options to choose from. The curated selection ensures that each visit brings delightful discoveries, whether it's a charming artisanal shop or a well-known retailer.
One of the highlights is the thoughtfully designed open-air layout. The architecture seamlessly blends contemporary aesthetics with comfortable spaces for relaxation, making shopping not only convenient but also enjoyable. The lush greenery and inviting seating areas provide a welcome respite, allowing shoppers to unwind and recharge amidst their retail adventures.
Culinary delights are in abundance at Long Beach Exchange. The array of dining options, from casual eateries to gourmet restaurants, guarantees a feast for every palate. Exploring the culinary landscape here is a treat in itself, with diverse cuisines and flavors to...
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