Sleep Number — Hotel in Long Beach

Chris ignored me after sitting directly in front of him for 10-15minutes. When I confronted him he said he assumed I came in with the Black couple that was already working with someone when I came in. I don't know if it's bc I'm Black, bc I look young (I'm not) or what, but Chris jumped at the chance to wait on the couple who came in well after me. Never once did I interact with the people Chris assumed I came in with. I was sitting on a bed directly in front of Chris talking to his customer about how excited I am to buy a new bed. Sales 101: greet everyone within 10 ft of you on the showroom. Chris didnt even make eye contact with me until i stormed out and back in to confront him. Chris's counterpart greeted me with a smile even though he was working with someone else, though. Proving it's not that hard, Chris. Now I have to drive to another location because Chris will not see a dime of my money. I've been looking forward to this purchase for months and have already done all the legwork. I literally walked in to just make a purchase. Chris ruined the whole...

It was time to upgrade our daughter to a full size sleep number bed so we called and talked to Chris to find out if we could stop in, he said he would be there to welcome us when we showed up. As soon as we arrived he was able to pull up our information in system, since we are owners of a king size sleep number bed and help us find not only the right bed but also took time to explain the benefit of the features and how it was the right choice to fit our daughter needs. Thanks to Chris not only did we get a great bed for her but also got some new pillows that are amazing, which he also helped us pick out. He is a knowledgeable and practical with his suggestions but we felt so well taken care of not to mention the great price we got on our purchases. Keep up the good work! And thanks again for all you do, you set the bar way high with your customer service and...

We recently visited the Sleep Number location in Long Beach at the Exchange. We met Melissa Hulse, “Missy” She walked us through all the options, explained all the current discounts that apply and narrowed down the beds we liked most. We did not purchase that day. Missy did not pressure us and let us know when we were ready to come back. She followed up the following week to review the new offers. Based on current savings we purchase and very excited to receive our new beds. Go see Missy in the Long Beach store on Lakewood Blvd. Thanks, Happy...