Jeweler LLC — Local services in Longmont

UPDATE 9/21/2022. The owner, Rudy offerred to have a local gemologist look at my ring and test the center 2carat diamond( that i believe was replaced) and 3 small diamonds that snapped due to over sizing ring on original visit. The gemologist found that center diamind was low grade and 1.58 carat and had a fracture that ran from top right side of diamond to bottom. Also found that 2 of the 3 small diamonds were lower grade. One was a single cut instead of full cut and second of 3 was a CZ DIAMOND!! I rest my case!!

UPDATE!!BEWARE!!!! Just had my ring valued at Erie Gold and Silver!! Diamond is a Moissanite! These crooks switched my beautiful 2 ct real diamond for a fake one!! I am reporting them to CONSUMER PROTECTION District Attorney

Took my wedding ring in to size up! Called and said ring was ready 2 weeks later. Found ring to be too big by about 3/4 inch. Only wanted sized up by 1 size. Sized up 1 3/4 and the eternity band on one side broke because of the stress and 3 small diamonds had fallen out because of the oversizing. . Unable to find 3 sm. diamonds. Had it resized for $150. They wouldn't accept responsibility for over sizing. Ring ready 2 weeks later. Picked it up all nice and shiny and it fit. However, center 2carat diamond looked smaller and scuff mark on left side was missing. I know my diamond was replaced and i know they will...

Brought a ring in the first week of July for repairs and was quoted it to be completed by August 7th, a month out. Came back in on August 16th at 10am when they opened because I have received no communication from the business about the ring, and find out it hasn't even been started because they've been getting too many walk-ins (the owners words). But they apologized and said it can be done by 12pm that day, which tells me the repair isn't one that even takes long to do. Further proof that it could have been done by the time that was estimated or I could have at least been called to let me know it's taking longer. So I come back the same day around 1pm and its done, because yes, again I was not called like they told me they would. I asked why I wasn't called either time like the owner said I would be, and his reply was "I'm too busy to be on the phones with everyone". Then why keep telling people you will call them if you never plan on doing that??? Extremely poor customer experience and terrible ability to manage client expectations. Seems like they just work on the ones that people complain about first. Not coming back, do...

If you're looking for a trustworthy jeweler in Longmont, I can’t recommend this small business enough! From the moment I walked in, I was treated with kindness and professionalism. They recently repaired my wedding ring, which had significant sentimental value, and they did an incredible job. The ring looks flawless, and their craftsmanship exceeded our expectations.

In addition to the repair, they helped us with some other jewelry pieces and provided high-quality earring back replacements that we had struggled to find elsewhere. Their pricing was fair, and they were completely transparent about the process and costs.

What really stood out was their exceptional customer service. They were pleasant, patient, and genuinely cared about making sure we were happy with their work. It’s clear they take pride in what they do, and it shows in the results.

This is the kind of local business that truly deserves community support. We’ll definitely be returning for all our future...