The Original Mattress Factory — Local services in Lorain

I researched for months before purchasing my new bed. The Original Mattress Factory beat out everyone! They offer 10-12 year warranties (and the restrictions are reasonable). Ms. Veeda didn't try to up sell me. She was very helpful and knowledgeable. On delivery day, I over slept my alarm and missed their calls. They arrived at my home anyway and banged on the door till I awoke. Other places would have just left and I would have been charged another fee. I absolutely...

Was not qualified for our mattress sale and the bed is not great. Bonnell coils are not good for pressure relief which is what we need after surgeries. The trade in to upgrade would cost us $500 off the purchase price and the upgrade difference. Not a good deal for the customer. I sold beds and wanted to buy local but this was a costly mistake. Had to buy a latex topper for...

Save yourself the time and a lot of money and don’t spend a penny. At this place. The product is terrible. The customer service is even worse. They don’t honor their warranties. Don’t waste your money...