Like most people, I was pretty skeptical about buying a mattress from anyone other than the usual big stores.
I do a ton of research before making a purchase and my wife and I had already spent time at the big box stores looking at different brands. We kept coming back to the Beautyrest Black Series Three, 16.75” Plush Pillow Top because we loved our last Beautyrest, which lasted a decade.
I wanted to be sure we were not overpaying, so I searched for reviews and information about that exact mattress. That is how I found Rich’s YouTube videos.
What stood out was how honest and detailed he was. He also claims he can beat anyone’s price, which honestly sounded too good to be true.
But I figured, why not. I texted the number and Rich himself called me back, not a sales rep, the actual guy from the videos. He just asked a few questions about which mattress, where I was located, and what price I was quoted. Straightforward, no pressure, and no runaround.
Rich quoted me a price that was a huge savings, better than anywhere else I checked.
We picked a delivery date and the mattress showed up on time, exactly as promised, with no issues at all.
If you are on the fence or nervous about trying something different, I totally get it. I’m glad we took the chance.
The process was easy, the price was great, and most importantly, we love our new mattress.
I would recommend Rich to anyone who wants to save money and skip the...
Read moreI recently purchased a new mattress from Richard at A Better Mattress Store and it was great experience. Based on his YouTube reviews being primarily focused on the Beautyrest brand, I was honestly expecting him to try and steer me towards them from the start. It was a pleasant surprise when that didn’t happen. I don’t have anything against Beautyrest, but I took it as a positive sign that he had good things to say and was knowledgeable about multiple brands.
His store in DTLA is quite small, but I appreciated that, as the typical large mattress stores can be really overwhelming. (Analysis paralysis is real!) I was able to meet with him one-on-one and take as much time as I needed to try out the mattresses he recommended. I had spoken with Richard on the phone before going to the store and should mention that as a solo female shopper, I felt totally comfortable being there alone with him.
It was a super easy, low-pressure process. I ended up purchasing a very nice, high quality mattress made by the local manufacturer, Maxim. I wasn’t previously familiar with them, but I now know that they have been around since 1979! Richard gave me a great price and I had my new mattress delivered within a few days of purchasing it, complete with free white-glove delivery (including hauling away the old one). I definitely recommend giving Richard a call for your mattress needs. He’ll...
Read moreAmazing! Amazing! Amazing! If you're looking to buy a mattress, look no further—Richard is your guy. He is a true professional in the industry. Not only is he the most knowledgeable individual when it comes to mattresses and sleep, but he is also the most genuine. He truly cares about helping you find the right mattress and does so with over a decade of experience. At his store, he has hand-selected the top mattresses, saving you the trouble of conducting extensive research to find the best option for you. Moreover, if you are already set on a particular model that is not in his showroom, he will obtain it for you without any hassle. The entire process was beyond a five-star experience. When you visit his store, you will instantly understand what I’m talking about. I’ve recommended Richard to all my friends and family members. I can’t thank him enough for his assistance and will always make my future purchases at A Better...
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