Blue Nile — Local services in Los Angeles

My partner and I recently purchased our wedding bands from Blue Nile, and I couldn’t be more pleased with the experience. We visited the Blue Nile store at Century City Mall, and the sales associate who assisted us was absolutely fantastic. While I regret not remembering his name, his kindness and professionalism made our visit truly memorable. He patiently guided us through the selection process and made sure we found the perfect rings for our special day.

We faced a last-minute change and reached out to Blue Nile’s customer service for assistance. We had the pleasure of speaking with Alister, who was outstanding. His expertise and willingness to help ensured that our last-minute adjustments were handled smoothly and efficiently. Alister’s customer service was top-notch, and his friendly demeanor made a stressful situation much more manageable.

Overall, our experience with Blue Nile was exceptional, from the in-store service at Century City Mall to the stellar support provided by Alister over the phone. We are thrilled with our wedding bands and grateful for the excellent service we received. We highly recommend Blue Nile for anyone in search of beautiful jewelry and outstanding...

Our experience buying a diamond engagement ring at Blue Nile was phenomenal! From the moment we walked in, Marc went above and beyond to help us find the perfect ring. He was incredibly patient and answered every single one of our questions (of which there were many) with so much knowledge. He took the time to walk us through the entire process, ensuring we understood every detail and felt completely confident in our decision.

We decided on a lab-grown diamond. Marc helped us understand all the benefits—how they’re identical in beauty and durability to natural diamonds but offer incredible value and ethical peace of mind. It was the perfect choice for us.

When the ring was ready for pickup, Marc ensured everything was flawless before we took it home. Every part of the process exceeded our expectations, and we couldn’t be happier. We loved our experience so much that I’ve already decided to get my wedding band from Blue Nile as well. This is the place to go if you’re looking for exceptional service, expert guidance, and stunning jewelry. I highly, highly...

My fiancé and I stopped by Blue Nile today for an engagement ring cleaning, and we had an outstanding experience with Richy. From the moment we arrived, she was warm, professional, and incredibly knowledgeable.

She gave our engagement ring a beautiful cleaning and then went above and beyond by helping us explore wedding band options that would complement the ring’s style perfectly. Richy also walked us through the upgraded protection plan and even provided a spiral adjuster to ensure the engagement ring fits snugly and comfortably.

What really stood out was her attention to detail. She sent us all the information on the bands we liked, and even did additional research to clarify that one of the matching bands had undergone a name change. Thanks to her help, we feel much more confident in making a decision.

Overall, it was a truly excellent experience. Richy made us feel supported and valued, and we couldn’t be happier with the service...