Fashion of Echo 2 — Local services in Los Angeles

I was interested in two sundresses, but needed to try them on. You are not allowed to try on at this store. You have to purchase to try on. Then, if it doesn't fit, you have to bring it back. I asked the clerk how long I have to return it and she stated 5 days.

Yesterday, I went to return the dresses, as they didn't fit. Though the store was supposed to be open at 10 am, I arrived at 11:00 am to find the store closed. So I had to go a third time today, where I was told NO REFUNDS! I stated that I was never told this, but she said that I must not have been paying attention, because she always tells everyone that. 🤨 I asked where this policy was posted and she went behind the counter and pulled aside some the clothes hanging there to reveal the sign. I said "Really...behind the clothes?". She would not refund my $90+ purchase. ...

This place is an absolute gem. Reasonable prices and the owner (woman) knows her style, she would bring things to the fitting room and was on point on all her suggestions. She opened this fashion store in 1989 which ironically is the year I was born. I shop for work, yoga, and rave/festival wear and I get compliments on everything I wear from here. Literally everything even my faux fur...

So I can’t come look at dresses? It’s a Fashion Store isn’t it? Instead of telling me, “excuse me what are you looking for?” In a condensing tone you could have approached me and said , “Hi how can I help you?”… just say you don’t want certain people to come to your store. Don’t come here if you want to feel...