This place came highly recommended both for the quality of their work and their fair pricing. The first time I went, I brought 7 pairs of shoes and a leather purse that I wanted dyed. One of the shoes' straps broke the first time I wore them and the black dye from the purse ruined an ivory silk blouse and rubs off on anything I wear despite my efforts to remove the excess dye.
Still, I decided to give them another shot and brought a pair of my son's Vans there to have the sole re-glued to the canvas. The owner's son quoted me $35, almost the price of the shoes, which I thought was a bit much for glue. But I went ahead with it bc it was a discontinued style and my son loves them.
A few weeks after my son picked them up, the canvas separated from the sole again. I brought them back and the owner DENIED having done the repair. I explained that his son helped me and still he refused to accept any responsibility and basically suggested I was lying or crazy. He even mocked me to another customer!
This is the first time I have EVER written a negative review but I feel strongly that this gentleman needs a wake up call. Small business owners that don't provide customers with quality work and decent customer service don't deserve...
Read moreThe owner Sam and his sons are the best, I was introduced by my friend who has been coming here for shoe and bag repairs for more than 15 years, the results never disappoint. I moved to LA from NYC a year ago and was desperately looking for great quality and reliable shoe place to take care of my shoe collections. I brought in old and new shoes, loafers and sandals from Gucci, Aquazzura to Bottega Veneta, everything came out nice and fresh. They are very kind and detail-oriented. They even fixed the dent on one of my expensive heels. The price is also very reasonable for the high quality service and work. It is not a fancy store, but it is solid with...
Read moreI race motorcycles and my boots, gloves and suit are always breaking zippers/tearing open etc. The factory shops are way too expensive and far away for me to take my equipment for repair all the time. So I looked up shoe repair shops on google and was lucky enough to find this one. Sam the owner ROCKS and he always gets the job done when he tells you, or even before. Very reasonable prices and excellent service. Definitely recommended this to all my friends w motorcycle gear for repair/adjustments! Thanks again Sam, you guys...
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