Incapacitated for days now following the brutal massage. Am in so much pain two weeks later, i can't get out of bed. I asked for a deep tissue massage, and to my surprise the therapist got up on me and started, performing a very brutal foot digging on my lower back and upper back. I wasn't sure if that pressure was meant to feel like a bit of suffocation while on my back so I asked him to stop and then he proceeded to go towards my lumbar with his feet. I asked him to stop again and use his hands instead but his response was that I was very tight in my muscles, and that I was tense; even though, I was not! This was a leisure massage, to wrap up my week with a treat and meant to be relaxing. I honestly feel this guy was just taking shortcuts by using his feet instead of his hands. I tend to have dense and strong muscles, so I'm not sensitive, but this was something else. He must have confused muscle tissue with tightness; but regardless his feet shouldn't have been used. Deep tissue is something I always get and I've gotten it here a couple of times by hands. Nowhere in the fine print, nor on the menu did it specify standing on me. I hope this did not permanently damage me. Although they've refunded me, I'm worried about my health because of this situation. I've lost days now and incurred costly services to help me get by while I get better. El León has my contact details, should they wish to help me take out the trash since I can't get up myself ! i'm not sure what hurts more the disappointment or the actual...
Read moreI got "El Leon" massage, it was really good. I usually have a hard time getting massages because I'm very ticklish, this time though I was able to actually enjoy it. The only reason why I'm giving 4 starts is because when I made the reservation I didnt mention I have a promotional code, so when I have to pay after my massage I was charged the full amount. When I noticed that I over paid, i went back to the counter to see if I could get my discount but they didnt want to honor the price!. Also at the time of giving the tip I was trying to give a small tip - my max was $10(I feel that that's a fair amount) but the guy mentioned that people usually leaves 15 to 20%. Anyways I ended up paying the full amount of the massage plus a $20 tip. I know that in America people give tips for everything but I just don't like to feel this pressure. Regardless of the uncomfortable moment during the payment, the massage was really good.
UPDATE!! I'm changing my 4 starts review to 5. I got a phone call from "EL Leon" and seems that the reason why they didn't honor the promotional code was because of a miscommunication between me and the receptionist, they offered to refund me the amount difference to honored the promotional code (it was part of my fault because the code was for a 90 minutes service and I had a 60...
Read moreI have come to El Leon Spa several times and my last visit was more than likely my last. My swedish massage was not relaxing. It felt more Thai than Swedish. The masseuse was aggressive even for things like putting the sheet over me. The masseuse pulled my braids twice and bumped into my head a couple of times. When she flipped me over she asked how I felt and I said "okay", she responded by asking me a bunch of questions about my prior massage experiences. It felt like she was questioning me. At this point, the massage was definitely not relaxing. When it was time to pay, the lady at the front asked me how my experience was and I was very candid. I was very disappointed in her response as she only apologized and proceeded to ask about tipping. Why would I tip if I didn't enjoy...
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