Flash Liquor — Local services in Los Angeles

I USED TO love this store so much, the old owners were nothing less than wonderful. But now it has new owners. My opinion about the new employees... well, where do I start? First, you can never look around without them leaving you alone 1 second, pressuring you to buy the second you enter the store, pushing products on you... saying uncomfortable remarks. They seriously need more customer service traning since they make customers very much uncomfortable with their attitude. Usually you will see 2 people on the register. A guy and a woman. The woman looks uninterested, keeps to herself in her phone. The guy harrases customers the moment they put a feet on the door, asks invasive questions (if you are a woman, well he will say sth between: are you from around here, where do you live) this guy is pushy to the point he makes you think he knows better about what you want to buy than yourself. The store may look better now since they renew the fridges and change the register location so they can see you better or harrass you better. But an employee renewal would be much more welcome! Oh yeah and to add more to this list of issues, their alcohol is overpriced. Same bottle in pavilions or Ralph is 10 dollars cheaper. I understand they have to raise the price (bc they bring the alcohol to your convenience in the store) but there's no need to rip customers off because you want more profit. Old owners same bottle and right price. This new people have to learn to run customer...

I originally gave this place 5 stars but I have to retract that because the cashier with the long hair does not know how to talk to people.

I originally came in for a beer, and I love trying new beers so naturally I take my time to see what they have. Every liquor shop is different, each one has different beers. So I’m going through to see what they have, literally not bothering anyone, and the cashier walks up to me and asks if I needed any help. I said no and he goes back to the register. I eventually decide on a beer and an Arizona for a friend and he looks at me and says “That’s it? You spent all this time looking and that’s all?” (Not the exact quote but something along those lines). This is not the first time I’ve had this problem with him, he seriously needs an...

Absolutely horrible service. None of the good champagne refrigerated. The clerk has no knowledge of wines. And the most disturbing aspect of the encounter is the clerk using a defective counterfeit marker and telling me my money is counterfeit. To be honest I felt discriminated against. Never again! I do not recommend this store under any circumstances. Not to mention the sketchy characters hanging out directly in front of the store. Avoid the place at all cost! -Sincerely, your...