Free People — Local services in Los Angeles

I went to free people for the first time ever here and I must say, I loved the hospitality and costumer service. They helped everyone in the dressers get the right sizes and were very thoughtful and attentive. I bought two things! The next day I realized I wanted to try a dress in a different size so I called another store closer to me but they weren't willing to do an exchange on the dress because it was part of their 50% off sale. I guess its different for every store. I called the store where I got the dress from and Stephanie was so kind, patient, and helpful. She helped me place the order because I wasn't getting the discount online and reassured that I would be able to return the sizes I don't want to keep. Definitely recommend...

The Asian lady with glasses followed my friend and I like we were suspicious. She made us feel uncomfortable and as if we were being racially profiled. She kept staring at us and made it blatantly obvious that she was trying to see if we were stealing (Taking out the trash can next to us when there was barely any trash in it, staring, hovering around). The lady at the register was nice and made the check out process quick and easy. They have cute stuff but a bit overpriced. I still made a purchase despite all of this and realized afterward that I shouldn’t have given them...

Love Free People but this store is the worst store I’ve ever visited. Two employees. Neither spoke to us when we entered. One other customer. One employee was busy with him. The other employee “hid” behind a rack of clothing. Literally stood there while we shopped until I got too close and then they moved to another location. My daughter found something she wanted to try on so she took it to the dressing room and put it back deciding she’d order online. Besides the non existent customer service the store is very tiny. There is a Free People Movement store in the same...