Gucci - Bloomingdale's Century City — Local services in Los Angeles

Horrible experience. I recently bought a second hand bag from my friend, and I came to the store to see if the sales can help me verify if the bag is real. I approached a sale girl, and she was smiling and being super friendly to me. She said that she believed that it was real, but she wanted to take the bag to the back and ask her manager to confirm. When she came back out, she gave me a 360 attitude. She was rude and dismissive. She told me that "we cannot do that for you," and she almost threw the bag back to me. The scene as if she was trying to kick me out of the store. She was loud, and I felt embarrassed and humiliated.

I understand if it is a store policy that you cannot verify if my bag to see if it is a real Gucci bag. However, please treat me with respect as Gucci is "SORT OF a...

Very disappointed. A gift purchased for me from this location on 6/12/19 is already coming apart and I am unable to reach anyone at this location for verbal direction. No answer, no voicemail, no assistance. This is not expected from Gucci. Very unhappy and most...

The store offers great selections of accessories and what striked me the most was the staff, Shannon Mayra and Ervin were so attentive, knowledgeable and professional, they made us feel welcome and without any pressure to buy. I recommend...