Monique was PHENOMENAL. She was bubbly, helpful, and all around great to all of us in the station while we waited for our Train. She drove us up to our train, and then helped all of us get to where we needed to be. After starting our trip on the train, I got a phone call and was unsure the number. It was MONIQUE telling me I had left my purse on the tram!!
We were unable to take a train back to retrieve my purse, so she worked up a plan for us to get my purse back, and it worked!! I got my purse back that SAME day! She is amazing, and we will forever & always, remember her. She was a huge highlight of our trip, and we wouldn’t have been able to get back to MN without my purse which held my ID. So blessed she was working, and took such great care of us and my purse. I really do hope the company shows her their appreciation for all the hard, and great work she puts in. 🖤 Monique, if you can see this we will never forget you.
Travis was also very kind, and all around great! He worked with us as well to make sure my purse was...
Read moreSafety at RISK! Bus 🚌 5919 from Van Nuys to Bakersfield.
This is the San Joaquin bus.
The driver is extremely lax, lazy, has broken several laws..and doesn't keep eyes on road or both hands on wheel. She tailgates cars ..this is scary bc her lack of paying attention and the weight of this bus already decrease her reaction and stopping time. We almost got in an accident before Newhall.
Apparently, she forgot her routes.
The trip started with her getting over several lanes from HOV . Over double yellow lines (they broke soon after, and she could have safely got over and not missed exit
She takes her eyes off the road several times to eat sunflower seeds, often drives with one hand
!! And the really bad thing is she talks and texts while operating this actually heavier than normal bus
This lady is way too lax, and if we crash or if she does,...
Read moreThe station is friendly inside. The steps going down to the street on Van Nuys Blvd. sometimes has encampments on them. The parking lot has pot holes and some holes that one might trip into. Do watch your step. A platform has been being built for over a year. There is construction equipment all about including loose gravel. Again watch your step. See photos.
Recent update. Well there has been a long going construction. Due to Covid-19 I haven't been there to much. The last time I was there I saw that a dormitory had been built for the Homeless in part of the parking lot. This required a lot of electrical and water to be brought from the street. 8-14-2020. It is amazing to see progress through time. It would be great if there was a cover built over the walk way to protect one from...
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