Goldsmith Loveland — Local services in Loveland

I had a very upsetting experience the lady was very rude and short with me, I came just to have a stone reset with gem apoxy I was quoted $10 and was told to pick my ring up 3 days later at noon. When I came back to get my ring it was not done so I told them I could come back the next day. I come back and the lady gets my ring and tells me the gentleman has reworked the sliver (very poorly btw) to get the stone to stay better and that it would now be $50. Mind you she took down all my information so she could have called me to let me know of any price change. She was mad I wasn’t about to pay 50$ for a simple repair on a 35$ sterling silver ring. It’s not my fault you went and did extra work without my permission to try and scam 40$. This is a very poor way to conduct business. It cost nothing to be kind. There’s alot more to this story than just being up charged that lady is truly rotten but I won’t bore you with the details just know there is better service...

Unprofessional! I was quoted $40 for a ring resizing and when I went in the woman lied about my ring size (said it was a 6.5 when it's actually a 7) and told me since it needed to go up more than 1 size the new price would be $100. It actually only needed to go up 1 size total. Seems pretty shady just to make some extra money. And when I said I'd like to shop around a little more she got rude and said "I guarantee you'll be back." No, I definitely won't after that attitude, let alone the scamming. Went to another jeweler in Fort Collins and got a better price with no BS and...

I brought my brand new Seiko watch here and asked them if they knew how to resize these. I was told yes by the lady and then she began banging on my watch with a small hammer. She scratched the face of my watch with a missed swing and basically destroyed my brand new watch. I asked about the scratch and she said it was already there. Now I’m out a $300 watch and the money I paid her to destroy/resize my watch band. These are dishonest people, with extremely poor service and even worse craftsmanship. DO NOT TAKE YOUR JEWELRY HERE TO GET WORKED ON, YOU HAVE...