City of Lubbock Municipal Court — Local services in Lubbock

I am writing to express my disappointment regarding the handling of a recent citation I received while driving through your city. I fully understand the importance of traffic laws and the role of municipal courts in upholding them; however, I believe the lack of flexibility and consideration in my case was unfair and burdensome.

As someone who does not reside in your city, returning for a court hearing posed a significant challenge. The mileage required to attend in person would have resulted in substantial travel expenses, time off work, and other logistical difficulties. Despite explaining these concerns, I was not provided with any reasonable alternatives, such as a virtual hearing, written statement submission, or payment arrangement that could have resolved the matter without undue hardship.

This lack of accommodation for non-residents reflects poorly on the court’s commitment to accessibility and fairness. While I respect the need for due process, I strongly urge the court to consider more inclusive and modern options for handling citations, particularly for those who live outside the area.

Thank you for your attention to this matter. I hope steps will be taken to improve the experience for future travellers that might find themselves in the...

Ammartinez was the name on the front desk. Extremely rude and judgemental very unprofessional. I walked up to front desk and before I could get a word out of my mouth she started assuming I did not have any money. I went to fill out a application for payment plan and she raised her voice at me for not putting down a reference. I stated I did not have any family or anyone in my life I had just moved to lubbock with nothing and noone. She raised her voice again saying WELL I NEED A REFERENCE OR YOU CANT MAKE PAYMENTS THEN. instead of acting like a decent human being she was very rude about everything. I ended up paying in full and she asked me again like she did in the beginning. "But do you have enough money". Horrible person ugly inside and out. She needs to be fired and pick a job that doesn't involve customer...

I am back again to say this place has just gotten worse in a matter of a week. I finally got a name and the name I was given was “ Amy don’t have to have give it”. This is another example of how the employees here think they are in more power then a citizen just because there job. She then got mad after I took a photo of her and ask 2 court cops to see there by me as she says I was harassing her because I told her she did her job wrong and why would you tell me one thing but then do another when I get...