Lovesac — Local services in Lynnfield

Met and had the pleasure of working with over the last few weeks one of the most lovely, enthusiastic and professional sales representatives - EVER, at Lovesac in the North Shore Mall in Peabody. Janelle is truly a rockstar! From the first moment we stopped into the store, through several consults on product selection and design, and even fielding texts from me during set up, she was with us every single step of the way. She was absolutely fabulous! Lovesac could not ask for a better representative for their products. If I could give her ten stars I would! If anyone is looking for a personalized furniture shopping experience, with “white glove” treatment, it is worth the trip to the Peabody store for the opportunity to meet and work with Janelle - absolutely love her and can’t thank her enough for all...

This store has the best employees!!! I have wanted a sactional and super sac forever. This year we have been doing renovations and planned on making the jump so I have stopped in a few times trying to figure out what configuration will work for my home. This morning I went to the store to make my purchase and not only did they remember me but my 3yr old daughter as well. While I was placing my order with one salesperson another was literally building a sac fort and having a pretend phone call with my girl to keep her entertained!!! Literally bast shopping experience ever! I can not wait for the arrival of my new sactional and I was able to bring my new super sac home today. Super easy to set up, I am...

Jonathan from Northshore is the best!!!  We purchased two rooms of furniture during the pandemic and Jonathan very patiently walked us through the process.  After our order arrived, we noticed the special order fabrics were again available (they were not available at time of purchase).  Jonathan very patiently handled our exchange.  I then rearranged one room and needed to exchange some sides.  Jonathan handled this as well.  This is the best customer service I’ve ever received.  Every time I emailed him, he got back to me usually within an hour.  OH, and the furniture is awesome as well.  Great product,...