Temazcal Tequila Cantina — Restaurant in Lynnfield

Although the restaurant presentation was good, the area that my wife and I were seated in was not clean, there were nacho chips all around the floor area, and I had to ask our server if he could clean the area for us. Our server did an OK job, it was not the best service, and I believe that it could improve. What originally attracted me to the restaurant was the menu online. It was our first time having dinner there and we were planning to order specialties plates to try, which we did. Once we got our food to our table, we came to the conclusion that it was not what we were expecting, the food quality was not good at all for those specialty plates. First off we had our chips with 3 different sauces, in many Mexican places that i have visited the chips come warm and crunchy, but this time they were cold, the red sauce was bland, it tasted like a combination of Ketchup and Tabasco, they did not look fresh made, the green sauce was bland, and so the bean puree as well. My wife ordered guacamole, it was bland and I believe that it could improve the flavors. Afterwards, our specialties came to the table, my wife had the Salmon Puebla Style and I had the seafood paella. The salmon dish was bland, the filet was too small, I did not like the texture of the salmon, the sauce that was on top tasted like barbecue sauce, it was sweet and bland, lots of greens on the plate and quinoa was bland as well. I ordered the seafood paella, and I can say that it was the worst paella I ever had. The dish is too greasy and I honestly did not understand the flavors and the concept of it. I have tried many different types of paellas and I can say that this one was not one. This place charge too much money for this quality of food and if these were two specialty plates i wonder how could it be for the rest of the dishes, i paid 109 dollars for it, and the only thing i liked was the ginger ale that me and my wife had, it is embarrassing to say that i have paid less money in other Mexican restaurants for better quality, it is going to be the first and last time for this place, i would not...

I don’t usually write reviews, but this experience was so unprofessional that I feel compelled to share it. For the past two months, my colleagues and I have been coming here every Tuesday for Taco Tuesday. We’ve always tipped, except for one instance when one of our colleagues didn’t feel the service was up to par. We still returned for the next few weeks and continued tipping, and the servers varied.

Today, however, things didn’t go well. We were seated and greeted by one of the servers. Then this server who had previously not been tipped came and immediately told us that she wouldn’t serve us because we don’t want to pay her, stating that if we wanted to be served, we should go to the bar. To be clear, this server had only served us twice, and both times the service was subpar.

We spoke to the manager about the situation, and he returned to tell us that the server refused to serve us because of the previous non-tip. When we asked if we should tip even if we didn’t feel the service was good, the manager didn’t address our concern. Instead, he suggested we go sit at the bar, while other customers were seated and served. It was frustrating to see the manager, who should have handled the situation professionally, fail to resolve the issue. He didn’t even offer to have another server assist us.

At that point, we felt completely disrespected, and honestly, I wondered if there was some racial bias involved—though I can’t say for sure. Regardless, the way this was handled by both the server and the manager was completely unacceptable. We ended up leaving because there was no attempt to resolve the issue or make us feel valued as customers.

It’s incredibly disappointing that a place we’ve frequented for weeks could treat us this way.I hope management reassesses their customer...

My experience was very very bad this time. I ordered food for curbside pickup. I reached there on time. There is no sign for curbside pickup while you driving. The only board is on the parking spot and the board gets blocked if the car is parked on the spot. So if you are unlucky and the curbside parking is full there is no way to understand where the curbside parking is. This happen to me and I just parked in an available parking spot. I reached in time. I waited for few minutes in a hope that someone will bring the food. Few minutes after waiting I called and informed that I am in parking lot. I was told the food will be brought. Waited for more than 20 mins but no one came and also I did not get any call. I called again to check if some one is going to come, but then person on the phone told they could not find my car. How am I suppose to know if they could not find me . They did not bother to call me and infirm that they did not find. I managed to pick the food somehow. When will reached home, I found a missing item in the order. Thevapplebjiuce was missing. This was for my daughter. She started crying when she got to know that. I called the restaurant again and got the response that they are very busy and may have missed it. I can come and pick it. Wow. The service is really amazing. My experience was superb . I will not order again if the service is not improved and the server is not trained to provide a good service. I had been a regular customer and I do not want to provide bad feedback. But I was so mucha amazed with the service that made me to...