Kohl's — Local services in Lynnwood

UPDATED I WAS JUST ONTHE PHONE WITH THE KOHLS CASH OR REWARDS OVER SEAS I BELIEVE IN THE PHILIPPINES REGARDING MY MISSING 45.00 IN KOHLS CASH ALL 3 PEOPLE I SPOKE WITH ROLD ME SOMETHING DIFFERENT AND I GAVE THEM THE NUMBERS IFF MY KOHLS CASH AND FROM WHAT I COULD EVEN UNDERSTAND I DONT GET IT BACK IM SICK OF TALKING TO PEO0LE OVERSEAS IM NOT DISRESPECTFUL BUT THESE COMPANYS NEED TO GIVE THIS WORK TO AMERICANS SO I CAN UNDERSTAND THEM AND NOT SPEND 3 HOURS ON THE PHONE AND ACCOMPLISH NOTHING I JUST LOADED UP MY WIFES CAR WITH AROUND 800.00VIN PURCHASES SHE HAS HER OWN REWARDS AND SHE IS RETURNING EVERYTHING AND WE WILL NO LONGER BE A CUSTOMER OF KOHLS AFTER 15 YEARS OR MORE THANKS TO THE UNPROFESSIONAL PEOPLE THEY HIRE TO MAKE SURE WE CANT USE OUR KOHLS CASH I HAVE ALWAYS LIKED THIS STORE I WONT SHOP AGAIN HERE UNLESS I GET MY KOHLS CASH BACK AND THEY HIRE SOME PEOPLE HERE RO DO THIS CUSTOMER SERVICE NOT FROM THE PHILIPPINES THE MOST UN QUALIFIED PEOPLE THAT GET PAID 250.00 A MONTH IS WHY ITS OVERSEAS CUSTOMER SERVICE. I like this Kohls store the best from the Kohls stores in the area there customer service is really good compared to Marysville or Snohomish I never have had a problem returning sometning or exchanging something now at the other 2 I mentioned I have problems almost everytime I go there and I drive a little further to this one but it's worth it and they have more inventory...

Without any signage or notice half the store closed and after waiting in general line at the only available registers, oh Valentine's weekend, around 8pm, folks started standing in each line and cashiers ignored folks waiting, also after dealing multiple minutes with a lady cashiering , she gets my ID info and cards me for kohls card etc and is referring to me as he and him, my name is Rachel, I have a curly Mohawk cut, and I have women's and men's clothes (as gifts) in my purchase. Another attendant came over the help the newer I'm assuming employee and didn't apply 15%, even though I handed coupon with kohls cash and pointed out and continues to HIM me, even after adressing the issue. I had to ask again to apply coupon. I will go out of my way from here forward, as a kohls MVP, and will also discourage people from this neglected inconsiderate staff. Not my first issue here, but will be my last. Probably not going to be other Kohls in futures, will change brands. Your staff could pay attention. I hope no-one needs any assistance here and that every person who shops here is OK with masculine pronouns. Thanks for proving to be never awesome! Regards,...

The item I purchased on sale did not fit. By the time my order arrived at the store for pick up, the sale was over. When I asked the Customer Service cashier if I could make an exchange, he said no and that I would have to return that one and go purchase the full price correct size. I could not find the item online again, so I searched the store and found one in stock for full price. I asked the regular cashier if she would honor the sale price of the original one and she said no. I asked for the manager would not call one for me. She said the manager went upstairs and I have to go up there to look for her. I went back to Customer Service upstairs and asked them to call the manager. I saw one manager working one of the isles and heard her reply on her radio, “I’m busy working in toys” with the assumption that I was supposed to walk over there to her. I finally found another manager, who was happy to help me. She stated, “I wonder why the cashier downstairs didn’t call her to go down there to meet me.” I probably won’t shop at...