World Market — Local services in Lynnwood

I loved the selection and got everything I wanted, but had a horrible experience with one particular employee, who was working the "happy returns" section yesterday (12/18) around 3PM. I had not realized that there was a coupon I needed to use to get the 20% for members- and I had looked but I thought I could "add it to my account". I looked over my reciept and saw that I did not receive the discount, so I went back into the store and got back in line at the suggestion of an employee I asked. The woman who needed to do this was SO annoyed with me and rushing me along without explaining things to me. She didn't tell me that she had to do a return on all the items and then have me re-purchase them, she just told me to give her my reciepts, and then after minutes of tense and annoyed clicking told me to insert the credit card I used. I didn't remember which one I used and she rolled her eyes and laboriously confirmed it for me on the reciept. After that she re-purchased everything for me (I assume, she did not explain anything she was doing) and then told me to pay for it. I asked about the gift cards I had used on the original purchase and then she finally explained to me that she returned all the money on to my other card and that was how it was working. She was annoyed and rushing me along the whole time, even though I was fully engaged and apologetic for my mistake in not using the 20% off coupon initially. She never accepted any of my apologies or spoke a word to me other than a word of demand or exasperation. I was in tears because of how worthless and stupid she...

I went in on an afternoon when Corvid 19 was heavily introducing itself to the Seattle area. No wipes available for carts and baskets. No sign of someone wiping them down after use. Just 3 employees chatting away leaning on counters. Don't get me wrong, I'm glad that they were happy, but it was my first step into a store for over a week, and they weren't reassuring in their behavior, even if some of their customers were obviously over 60. Also, even though there were 3 employees at the counters, and 2 customers including myself, I stood for awhile waiting to check out.

On a less specific matter, I used to love this place. The merchandise was full of world tastes--exotic, dark, passionate, a flavor of the global world. Now it's boring and milquetoast. Even the wall decor is bland. Gone are the world exports of carved wood, the bright chokes made by unknown hands, and culinary utensils possibly found in a kitchen on the other side of the world, only to be replaced by beige ceramic, beige-style furniture, and muted tone fabrics. The basket and food choices remained the same, but there is no risk there. I have no idea where to turn for interesting world items now. Incredibly...

Really like world market and their offerings. This review is about my experience at the Lynwood store. After a price adjustment with the awesome store manager/I charge (Shawn), I went around looking for some plants to see if anything was on sale. I found some good ones and headed to the counter. To my surprise, the tags were for the planters and not the plants and the person billing me ‘Rowena’ started yelling at the top of her voice asking me what I wanted to do despite me telling her to void the transaction. She then proceeded to call Shawn again to tell him that I did not want to buy and then again in a loud voice tried to assert that she cannot sell me the plants at a discount. It was very embarrassing because she was drawing everyone’s unwarranted attention and wrongly. I never asked her to sell me the plants at a discount and was super clear that I wanted to void the transaction. Extremely unprofessional and untrained behavior - spoilt the mood and I left with a very bad experience. She had a hard time understanding and hearing and it was very frustrating...